Norton systems works 2001

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ticktock5

Thread Starter
Joined
Nov 28, 2001
Messages
1
When trying to usethe Norton clean sweep (fast clean) I get the error message " QDCSFS caused an invalid page fault in module <unknown> at 0000:00001306.
further info is Drive C & D is using ms dos compatability file support. I am using windows 98 SE on a pentium 11 233 . I am running 3 or 4 games that are Dos. I cannot honestly say if this problem has just occured or if it has been there all along. This is the first rtime (I think) that I have tried to use this part of Norton
Imight also mention that this is a machine prepared for me by an individual & 2 ,3, or 4 years ago & this is the only problem I have ever encountered with it.
Thanks for your help.
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Hi ticktock5,

If this is the first problem since you got your computer, you're a very lucky person indeed... :D

And this is not even a 'computer problem' in the true sense of the word, but just one program misbehaving.

I couldn't find much on this error, but you could start by running the Norton System Works uninstaller, and uninstall only Clean Sweep.
Reboot, and add it again in the same manner.

But before you do that, first make sure it's not running:
Go into the options of System Works/Clean Sweep, and uncheck 'Start CS/SW at startup', if it's checked.
Go to start/run, and type Msconfig.
Go to the startup tab, and uncheck everything pertaining to Clean Sweep: Csinject.exe, Csinsm32.exe, and what else you may find.
Reboot.

Now uninstall, and see what happens.

Good luck,
 
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