1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Norton systems works 2001

Discussion in 'Earlier Versions of Windows' started by ticktock5, Nov 28, 2001.

Thread Status:
Not open for further replies.
  1. ticktock5

    ticktock5 Thread Starter

    Joined:
    Nov 28, 2001
    Messages:
    1
    When trying to usethe Norton clean sweep (fast clean) I get the error message " QDCSFS caused an invalid page fault in module <unknown> at 0000:00001306.
    further info is Drive C & D is using ms dos compatability file support. I am using windows 98 SE on a pentium 11 233 . I am running 3 or 4 games that are Dos. I cannot honestly say if this problem has just occured or if it has been there all along. This is the first rtime (I think) that I have tried to use this part of Norton
    Imight also mention that this is a machine prepared for me by an individual & 2 ,3, or 4 years ago & this is the only problem I have ever encountered with it.
    Thanks for your help.
     
  2. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Hi ticktock5,

    If this is the first problem since you got your computer, you're a very lucky person indeed... :D

    And this is not even a 'computer problem' in the true sense of the word, but just one program misbehaving.

    I couldn't find much on this error, but you could start by running the Norton System Works uninstaller, and uninstall only Clean Sweep.
    Reboot, and add it again in the same manner.

    But before you do that, first make sure it's not running:
    Go into the options of System Works/Clean Sweep, and uncheck 'Start CS/SW at startup', if it's checked.
    Go to start/run, and type Msconfig.
    Go to the startup tab, and uncheck everything pertaining to Clean Sweep: Csinject.exe, Csinsm32.exe, and what else you may find.
    Reboot.

    Now uninstall, and see what happens.

    Good luck,
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/59874

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice