1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Norton Trial Version knocked off My Norton1

Discussion in 'General Security' started by joni1, Jan 21, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. joni1

    joni1 Thread Starter

    Joined:
    Jan 21, 2011
    Messages:
    2
    I accidentally clicked on the trial version that camewith the computer (15 day trial) it erased my Norton that I had. (good for 1 year). I have tried to restore the computer 3 times to the point before this. It states " an unspecified error has occured." . I am traveling so don't have the Norton disk with me. What should I do. Help!!
     
  2. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,242
    First Name:
    Cody
    Click Start.

    Click Control Panel.

    Click "Programs and Features."

    Tell me what's installed as far as "Norton products" go.

    ----------------------------------------------------------------

    And as a bit of a side-note, big-name antivirus programs like Norton, McAfee, etc., are pretty big resource hogs. I would suggest uninstalling Norton entirely and running a free antivirus program.

    If you're interested in doing so, just follow these directions:

    Download and launch the Norton Removal Tool.

    Once it is finished, reboot your system.

    Now download and install one of the following (free) antivirus programs:

    Microsoft Security Essentials
    Avast! Antivirus

    I've used both (currently running Microsoft Security Essentials), and they work great. They're light, powerful, and best of all, free.
     
  3. joni1

    joni1 Thread Starter

    Joined:
    Jan 21, 2011
    Messages:
    2
    I checked the programs and features it only shows Norton Internet Security symantec corp. 1-19-2011 which is when I accidentally clicked the trial. Why it would eliminate my already existing, updated and current Norton Security, I don't understand.
    Thanks
     
  4. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,242
    First Name:
    Cody
    I really don't know why it would remove the other Norton installation. I can only assume that it had to uninstall Norton in order to install it, and now you're stuck with the trial. How long are you traveling for? If you want, you can just keep the trial until you can get your hands on the CD again.

    Otherwise, I would say go with my "side-note" suggestion.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/976075

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice