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Not Solved: Can Not Install HP Laserjet 3050

Discussion in 'Hardware' started by sorush.nazari, Sep 25, 2008.

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  1. sorush.nazari

    sorush.nazari Thread Starter

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    Sep 25, 2008
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  2. nessyguin

    nessyguin

    Joined:
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    Hi and welcome to TSG . You'll need to describe in as much detail as possible what the specific problem you are experiencing is . The thread you refer to may or may not be the same issue and in any case does not stay immediately below your thread .
     
  3. arknorth

    arknorth

    Joined:
    Oct 17, 2007
    Messages:
    1,099
    Well, first of all, seeing what you described in the first thread - the install was wrong.

    USB devices prefer that the software is installed WITHOUT the device attached. I would suggest the following -

    1 - Go to your Printers and Fax file in your Control Panel. If you find the LJ3050 listed, right click on the icon and select DELETE (yes the computer may warn that you would be deleting your default printer - go ahead).

    2 - Reinstall the software WITHOUT the printer plugged into the USB (This means even if the power is off on the printer - there are sometimes things that run even when the power is off).

    3 - Once the install is complete, or the install asks for the printer, THEN plug in the USB and turn on the printer.

    Good Luck!

    A-N
     
  4. sorush.nazari

    sorush.nazari Thread Starter

    Joined:
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  5. arknorth

    arknorth

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    Where I am at right now can not see imageshack pictures (blocked system) - I'll need to check it later tonight, or you'll have to print it out.

    A-N
     
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