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Not sure if my computer is infected, Windows 10

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1K views 0 replies 1 participant last post by  Dixie123 
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Over the last maybe 2 weeks I noticed that my computer was running a little slow or getting hung up online, but nothing that I thought was a redflag. I figured I just needed to clean out my history and reboot. Normally I don't turn my computer off and just let it go to sleep.

Yesterday I tried to log in to my online banking as normal and had some issues. My bank's fraud department called stating their system detected a virus/malware from my device and blocked my sign in. I have McAfee and Malwarebytes installed and ran a full scan on both. Both said nothing was found. I also ran something else I found on the McAfee customer support page, but can't remember what it was or how to find the program on my computer.

I noticed that when I start up my computer a black screen comes up titled C:\\Windows\System32\wbem\WMIC.exe then goes away. (see attached)

Then a blue screen pops up titled C:\\WINDOWS\System32\WindowsPowerShell\v1.0\powershell.exe than goes away. (see attached)

These have only popped up recently and I have no idea what they are. I recall seeing them when I restarted my computer about 2 weeks ago, but didn't think anything of it. Now I have seen them each time I have restarted my computer since yesterday (I ran the scans several times each). Is it possible that there is something on my computer that neither the antivirus or anti-malware is finding? I really have no idea what else to try and I've reached my max level of tech skills.
 

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