Notebook x 2 running very slow

This is my first post, I hope I include everything you require. I have 2 Toshiba notebooks running 12 hours + for the past 3 days. I come from West Palm Beach, Florida and am tracking Frances and trying to contact family. Websites used for tracking are PalmBeachPost.com and CNN.
Both our units have become slower since Saturday morning even though I have run Ad-Aware 6.0 Build 6.181 and Norton Anti-Virus Ver.10.0.1.13 and am periodically cleaning Temp Internet cache and Content.IE5 Both computers are running OS XP SP1 and IE6 SP1. Both computers have been run for this time length before without problems.
After reading some of the posts, I downloaded HijackThis and have run it on both computers but am not sure if it is showing a problem. Would one of your staff be able to check these for me?
Thank you.

 

Hi owlsquest

Welcome to TSG!

Please post the Hijack This logs and we'll be glad to check them for you.

 

Back again. I will send a separate post for each Toshiba notebook to decrease confusion. Thanks.

First notebook is Toshiba 1130 CPU 2.00 GHz 240 MB of RAM XPSP1 Home Edition
- - - - - - - - - -
Logfile of HijackThis v1.98.2
Scan saved at 10:29:36, on 05-Sep-04
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\TPPALDR.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\program files\zip drive iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\Maxtor\MaxTools\CBMon.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\mrtMngr.EXE
C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HIJACKTHIS\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.ca/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar1.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
O4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe"
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] c:\program files\zip drive iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] c:\program files\zip drive iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [WINSTA~1.EXE] C:\WINDOWS\System\WINSTA~1.EXE -b
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [MaxtorCombo] "C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe"
O4 - HKLM\..\Run: [Inet Delivery] C:\Program Files\Inet Delivery\intdel_2.exe
O4 - HKLM\..\Run: [Indigita CBmon] C:\Program Files\Maxtor\MaxTools\CBMon.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\RunServices: [ADService] C:\Program Files\Iomega\AutoDisk\ADService.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Corel Registration.lnk = C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar1.dll/cmtrans.html
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - http://www.lotrdvd.com/dvdkey/extended_dvd/downloads/iaieplay.dll
O16 - DPF: {3717DF57-0396-463D-98B7-647C7DC6898A} - http://delivery.inet-traffic.com/intdel.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/2637106a331832219004/netzip/RdxIE601.cab
O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://www.blizzard.com/register/wowbeta/si.cab
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ancestry.com/asfiles/files/install/MFImgVwr.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

==============================================================
StartupList report, 05-Sep-04, 10:30:02
StartupList version: 1.52.2
Started from : C:\HIJACKTHIS\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\TPPALDR.EXE
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\program files\zip drive iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\Maxtor\MaxTools\CBMon.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\mrtMngr.EXE
C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe
C:\Program Files\QUICKENW\QWDLLS.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HIJACKTHIS\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Director\Start Menu\Programs\Startup]
PowerReg SchedulerV2.exe

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Billminder.lnk = C:\Program Files\QUICKENW\BILLMIND.EXE
Corel Registration.lnk = C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe
EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE
WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Apoint = C:\Program Files\Apoint2K\Apoint.exe
CeEPOWER = C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
(Default) =
CeEKEY = C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
TPNF = C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
NAV Agent = C:\PROGRA~1\NORTON~1\navapw32.exe
TPP Auto Loader = C:\WINDOWS\TPPALDR.EXE
NDSTray.exe = "C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe"
Ink Monitor = C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
ADUserMon = C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
Iomega Drive Icons = c:\program files\zip drive iomega\DriveIcons\ImgIcon.exe
Deskup = c:\program files\zip drive iomega\DriveIcons\deskup.exe /IMGSTART
WINSTA~1.EXE = C:\WINDOWS\System\WINSTA~1.EXE -b
WinampAgent = "C:\Program Files\Winamp3\winampa.exe"
QAGENT = C:\Program Files\QUICKENW\QAGENT.EXE
MaxtorCombo = "C:\PROGRA~1\Dantz\RETROS~1\ComboButton.exe"
Inet Delivery = C:\Program Files\Inet Delivery\intdel_2.exe
Indigita CBmon = C:\Program Files\Maxtor\MaxTools\CBMon.EXE
IgfxTray = C:\WINDOWS\System32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\System32\hkcmd.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Advanced Tools Check = C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

ADService = C:\Program Files\Iomega\AutoDisk\ADService.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

PopUpStopperFreeEdition = "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\sstext3d.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - c:\windows\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[QuickTime Object]
InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

[Musicnotes Viewer]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\mnviewer.dll
CODEBASE = http://www.musicnotes.com/download/mnviewer.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Macromed\Director\SwDir.dll
CODEBASE = http://active.macromedia.com/director/cabs/sw.cab

[{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}]
CODEBASE = http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab

[IEPlayInterface Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\iaieplay.dll
CODEBASE = http://www.lotrdvd.com/dvdkey/extended_dvd/downloads/iaieplay.dll

[YInstStarter Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\yinsthelper.dll
CODEBASE = http://download.yahoo.com/dl/installs/yinst0309.cab

[{3717DF57-0396-463D-98B7-647C7DC6898A}]
CODEBASE = http://delivery.inet-traffic.com/intdel.exe

[RdxIE Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\RdxIE.dll
CODEBASE = http://207.188.7.150/2637106a331832219004/netzip/RdxIE601.cab

[Info Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\Si.dll
CODEBASE = http://www.blizzard.com/register/wowbeta/si.cab

[ImageControl Class]
InProcServer32 = C:\WINDOWS\System32\MFImgVwr.ocx
CODEBASE = http://content.ancestry.com/asfiles/files/install/MFImgVwr.cab

[{8EDAD21C-3584-4E66-A8AB-EB0E5584767D}]
CODEBASE = http://toolbar.google.com/data/GoogleActivate.cab

[Symantec RuFSI Registry Information Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\rufsi.dll
CODEBASE = http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

[ActiveDataInfo Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\SymAData.dll
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/SymAData.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\Macromed\Flash\FLASH.OCX
CODEBASE = http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[ActiveDataObj Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\ActiveData.dll
CODEBASE = https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
End of report, 9,171 bytes
Report generated in 0.266 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

 

Second notebook specs.
Toshiba 2595CDT. Celeron 399MHz 198 MB of RAM XPSP1 Home Edition
Last error message (22 minutes ago on this notebook) sent me to IE6 SP2 download page. I want to solve this before updating.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Logfile of HijackThis v1.98.2
Scan saved at 09:37:57, on 05-Sep-04
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\program files\zip drive iomega\DriveIcons\ImgIcon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\Image Expert\IXApplet.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\explorer.exe
C:\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://toshiba.my.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\SYSTEM\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] c:\program files\zip drive iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] c:\program files\zip drive iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
O4 - Startup: Camio Viewer.lnk = C:\Program Files\Image Expert\IXApplet.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office 2000\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar1.dll/cmtrans.html
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe
O16 - DPF: {68BCE50A-DC9B-4519-A118-6FDA19DB450D} (Info Class) - http://www.blizzard.com/register/wowbeta/si.cab
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ancestry.com/asfiles/files/install/MFImgVwr.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://images.myfamily.net/isfiles/downloads/MrSIDI.cab
O16 - DPF: {C2583908-FD48-11D2-822E-00600805A87F} (ToshUtil Control) - file://C:\Toshiba\ActDesk\toshutil.cab

============================================================

StartupList report, 05-Sep-04, 09:42:31
StartupList version: 1.52.2
Started from : C:\Temp\HijackThis.EXE
Detected: Windows XP SP1 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
* Including empty and uninteresting sections
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\program files\zip drive iomega\DriveIcons\ImgIcon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\FSScrCtl.exe
C:\Program Files\Image Expert\IXApplet.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\explorer.exe
C:\Temp\HijackThis.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\Theresa\Start Menu\Programs\Startup]
Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe
Camio Viewer.lnk = C:\Program Files\Image Expert\IXApplet.exe

Shell folders AltStartup:
*Folder not found*

User shell folders Startup:
*Folder not found*

User shell folders AltStartup:
*Folder not found*

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
Microsoft Office.lnk = C:\Program Files\Microsoft Office 2000\Office\OSA9.EXE

Shell folders Common AltStartup:
*Folder not found*

User shell folders Common Startup:
*Folder not found*

User shell folders Alternate Common Startup:
*Folder not found*

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

[HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
*Registry value not found*

[HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]
*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

SystemTray = SysTray.Exe
ADUserMon = C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
NeroCheck = C:\WINDOWS\system32\NeroCheck.exe
InCD = C:\Program Files\ahead\InCD\InCD.exe
Ink Monitor = C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
Iomega Drive Icons = c:\program files\zip drive iomega\DriveIcons\ImgIcon.exe
Deskup = c:\program files\zip drive iomega\DriveIcons\deskup.exe /IMGSTART
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Advanced Tools Check = C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
SSC_UserPrompt = C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

*No values found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
*No values found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
*No subkeys found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run
*Registry key not found*

--------------------------------------------------

File association entry for .EXE:
HKEY_CLASSES_ROOT\exefile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .COM:
HKEY_CLASSES_ROOT\comfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .BAT:
HKEY_CLASSES_ROOT\batfile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command

(Default) = "%1" %*

--------------------------------------------------

File association entry for .SCR:
HKEY_CLASSES_ROOT\scrFile\shell\open\command

(Default) = "%1" /S

--------------------------------------------------

File association entry for .HTA:
HKEY_CLASSES_ROOT\htafile\shell\open\command

(Default) = C:\WINDOWS\System32\mshta.exe "%1" %*

--------------------------------------------------

File association entry for .TXT:
HKEY_CLASSES_ROOT\txtfile\shell\open\command

(Default) = %SystemRoot%\system32\NOTEPAD.EXE %1

--------------------------------------------------

Enumerating ICQ Agent Autostart apps:
HKCU\Software\Mirabilis\ICQ\Agent\Apps

*Registry key not found*

--------------------------------------------------

Load/Run keys from C:\WINDOWS\WIN.INI:

load=*INI section not found*
run=*INI section not found*

Load/Run keys from Registry:

HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
HKCU\..\Windows NT\CurrentVersion\Windows: load=
HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\sstext3d.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - c:\windows\googletoolbar1.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[DirectAnimation Java Classes]
CODEBASE = file://C:\WINDOWS\Java\classes\dajava.cab
OSD = C:\WINDOWS\Downloaded Program Files\DirectAnimation Java Classes.osd

[Internet Explorer Classes for Java]
CODEBASE = file://c:\windows\SYSTEM\iejava.cab
OSD = C:\WINDOWS\Downloaded Program Files\Internet Explorer Classes for Java.osd

[Microsoft XML Parser for Java]
CODEBASE = file://C:\WINDOWS\Java\classes\xmldso.cab
OSD = C:\WINDOWS\Downloaded Program Files\Microsoft XML Parser for Java.osd

[iPIX ActiveX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\ipixx.ocx
CODEBASE = http://www.ipix.com/download/ipixx.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\SYSTEM32\MACROMED\DIRECTOR\SWDIR.DLL
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

[Office Update Installation Engine]
InProcServer32 = C:\WINDOWS\opuc.dll
CODEBASE = http://office.microsoft.com/officeupdate/content/opuc.cab

[{41F17733-B041-4099-A042-B518BB6A408C}]
CODEBASE = http://a1540.g.akamai.net/7/1540/52...pple.com/bonnie/us/win/QuickTimeInstaller.exe

[Info Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\Si.dll
CODEBASE = http://www.blizzard.com/register/wowbeta/si.cab

[ImageControl Class]
InProcServer32 = C:\WINDOWS\System32\MFImgVwr.ocx
CODEBASE = http://content.ancestry.com/asfiles/files/install/MFImgVwr.cab

[MrSIDI Control]
InProcServer32 = C:\WINDOWS\MrSIDI.ocx
CODEBASE = http://images.myfamily.net/isfiles/downloads/MrSIDI.cab

[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37855.8837152778

[ToshUtil Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\TOSHUTIL.OCX
CODEBASE = file://C:\Toshiba\ActDesk\toshutil.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\WINDOWS\System32\mswsock.dll
NameSpace #2: C:\WINDOWS\System32\winrnr.dll
NameSpace #3: C:\WINDOWS\System32\mswsock.dll
Protocol #1: C:\WINDOWS\system32\mswsock.dll
Protocol #2: C:\WINDOWS\system32\mswsock.dll
Protocol #3: C:\WINDOWS\system32\mswsock.dll
Protocol #4: C:\WINDOWS\system32\mswsock.dll
Protocol #5: C:\WINDOWS\system32\rsvpsp.dll
Protocol #6: C:\WINDOWS\system32\rsvpsp.dll
Protocol #7: C:\WINDOWS\system32\mswsock.dll
Protocol #8: C:\WINDOWS\system32\mswsock.dll
Protocol #9: C:\WINDOWS\system32\mswsock.dll
Protocol #10: C:\WINDOWS\system32\mswsock.dll
Protocol #11: C:\WINDOWS\system32\mswsock.dll
Protocol #12: C:\WINDOWS\system32\mswsock.dll

--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: *Registry value not found*

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll

--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

*Registry key not found*

--------------------------------------------------

End of report, 16,376 bytes
Report generated in 0.300 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

 

Laptop #1

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [WINSTA~1.EXE] C:\WINDOWS\System\WINSTA~1.EXE -b

O4 - HKLM\..\Run: [Inet Delivery] C:\Program Files\Inet Delivery\intdel_2.exe

O4 - Startup: PowerReg SchedulerV2.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/f...etup1.0.0.5.cab

O16 - DPF: {3717DF57-0396-463D-98B7-647C7DC6898A} - http://delivery.inet-traffic.com/intdel.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/2637106a331832...ip/RdxIE601.cab]

Restart to safe mode.

How to start your computer in safe mode

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Now find and delete the C:\WINDOWS\System\WINSTART001.EXE file

Delete this folder:

C:\Program Files\Inet Delivery

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK.

Empty the Recycle Bin


Remove unnecessary startups

This should be done through the System Configuration Utility. Go to Start > Run and type in msconfig.
Click OK or hit the Enter key.

Click on the "Startup" tab and remove the check by the items that you have determined are unnecessary. Click "Apply" then "Close"

You will be prompted to restart. Go ahead and restart.

Upon restart you will be confronted with a dialogue box warning about running in selective startup. Just ignore that message and put a check in the box by "Don't show me this message or launch the System Configuration Utility when Windows starts" and click "OK". You will not be bothered by the message again.

Keep in mind that some entries will be re-enabled in the startups each time you use that particular program. Therefore, you will have to find the option in that programs preferences that says something like "Load with Windows" or "Run when Windows Starts" and disable that option.

Go here for info on msconfig:

http://www.pacs-portal.co.uk/startup_index.htm

You can look up the startups here to help determine what is needed and what is not:

http://computercops.biz/StartupList.html

here:

http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

And here:

http://www.windowsstartup.com/wso/browse.php?l=8&start=50&end=75


You might also consider checking out Black Viper's guide to disabling some of the unnecessary services in XP here:

http://www.blackviper.com/WinXP/servicecfg.htm

I recommend that you disable all of these:

Ink Monitor C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe

WinampAgent "C:\Program Files\Winamp3\winampa.exe"

QAGENT C:\Program Files\QUICKENW\QAGENT.EXE

QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime

IgfxTray C:\WINDOWS\System32\igfxtray.exe

MSMSGS "C:\Program Files\Messenger\msmsgs.exe" /background

Corel Registration.lnk = C:\Program Files\Corel\WordPerfect Office 2000\Register\Remind32.exe

EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE

Quicken Startup.lnk = C:\Program Files\QUICKENW\QWDLLS.EXE

WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE


Go through this checklist to insure that MSNMessenger remains disabled from loading at startup:

1. Open MSN Messenger and go to Tools >Options and uncheck "Run this program when Windows starts" on the Preferences tab.
2. In Outlook Express, go to Tools > Options > General tab and uncheck the option to automatically log on, if it's there.
3. Also in Outlook Express, go to View > Layout and uncheck the option to display Contacts. The program will open a connection and display a list of all Contacts on line if you do not.
4. Startup Folder. Make sure no entry there for Messenger.
5. Go to Start > Run, and type Msconfig. On the Startup tab , uncheck any option for it.
6. If you are using NAV 2003, disable Instant Messenger monitoring.


This little check list ought to work in dissociating MSN from Outlook Express, so that it'll only start up if you really want it to.

 

Laptop #2


The only thing that I see to do there is to disable some startups. Disable these:

NeroCheck C:\WINDOWS\system32\NeroCheck.exe

InCD C:\Program Files\ahead\InCD\InCD.exe

Ink Monitor C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe

QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime

Camio Viewer.lnk = C:\Program Files\Image Expert\IXApplet.exe

Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE

Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office 2000\Office\OSA9.EXE


Here are some routine maintenance practices that you should do on a regular basis to keep your machine running efficienly:

Disk Cleanup:

http://www.theeldergeek.com/disk_cleanup_utility.htm

Defrag your HD:

http://artsweb.bham.ac.uk/artsit/Info/Guides/GoodPractice/defrag-win2kxp.htm

Run chkdsk:

To use Chkdsk, click Start and My Computer. Right-click the hard drive you want to check, and click Properties. Select the Tools tab and click Check Now. Check both boxes. Click Start. You'll get a message that the computer must be rebooted to run a complete check. Click Yes and reboot. Chkdsk will take awhile, so run it when you don't need to use the computer for something else.

Remove unnecessary startups

This should be done through the System Configuration Utility. Go to Start > Run and type in msconfig.
Click OK or hit the Enter key.

Click on the "Startup" tab and remove the check by the items that you have determined are unnecessary. Click "Apply" then "Close"

You will be prompted to restart. Go ahead and restart.

Upon restart you will be confronted with a dialogue box warning about running in selective startup. Just ignore that message and put a check in the box by "Don't show me this message or launch the System Configuration Utility when Windows starts" and click "OK". You will not be bothered by the message again.

Keep in mind that some entries will be re-enabled in the startups each time you use that particular program. Therefore, you will have to find the option in that programs preferences that says something like "Load with Windows" or "Run when Windows Starts" and disable that option.

Go here for info on msconfig:

http://www.pacs-portal.co.uk/startup_index.htm

You can look up the startups here to help determine what is needed and what is not:

http://computercops.biz/StartupList.html

here:

http://www.answersthatwork.com/Tasklist_pages/tasklist.htm

And here:

http://www.windowsstartup.com/wso/browse.php?l=8&start=50&end=75


You might also consider checking out Black Viper's guide to disabling some of the unnecessary services in XP here:

http://www.blackviper.com/WinXP/servicecfg.htm

 

Reply for computer 1: Toshiba 1130
Had some problems when I rebooted out of Safe Mode. NAV 2004 Professional became corrupted. Fixed this by Add/Remove then re-installed NAV. Seems to be working fine now.
Starting on computer 2.

 

Thank you to Flrman. Ran defrag, chkdsk on both computers after removing unneeded startup items on both and hijack "stuff". They both finished middle of night. CPU is way down now and units are running faster. We had recently returned from Florida and hooked up our notebooks to the "Net" via wireless after 7 weeks absence. Since trouble started about then, I quess we picked up some "bugs", especially over the past few days. Heard from family by cellphone. Electricity, water out. They are worried about heat exhaustion without air conditioning and polluted water. Going to get some sleep, it's been a long 3 days. Thank you again.

 

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