Inactive Nothing Seems to Work

AuntPhil979

Thread Starter
Joined
Jun 13, 2021
Messages
4
I pirated a movie, bad idea going in sure. figured the worst that'd happen would be that I'd have to do is factory reset and I was fine with that. Now I've spent a day rebooting, trying to reset my pc, being denied resetting my pc trying to use the command prompt, checking the disk twice for three hours, none of the command inputs working, and finally attempting to boot windows via a flash drive, which also failed unceremoniously. At this point I can lose my files if that's the only option, but I can't factory reset anymore, with or without retaining my files.
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,487
Hello AuntPhil979 and welcome to TSG,

Does your PC boot to normal windows, if not will it boot to Safe mode with networking... Which version of windows do you have installed?

Thank you,

Kevin.
 

AuntPhil979

Thread Starter
Joined
Jun 13, 2021
Messages
4
Hello AuntPhil979 and welcome to TSG,

Does your PC boot to normal windows, if not will it boot to Safe mode with networking... Which version of windows do you have installed?

Thank you,

Kevin.
Hello AuntPhil979 and welcome to TSG,

Does your PC boot to normal windows, if not will it boot to Safe mode with networking... Which version of windows do you have installed?

Thank you,

Kevin.
i have windows 10, and no i cannot boot normal windows. im not sure what safe mode is but it will boot as far as a blue screen with options to try and fix the problem, none of which seem to work.
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,487
Hiya AuntPhil979,

I assume you have booted to the "Troubleshoot" options, is that correct..? If so select "Advanced Options" from the new window select "System Restore" after that follow the prompts and select a restore point prior to the time and date of your current issue. Does system restore complete, are you now able to boot to normal windows..?

If system restore does not work do you have access to another PC and a USB flash drive 4GB or above...?

Thank you,

Kevin..
 

AuntPhil979

Thread Starter
Joined
Jun 13, 2021
Messages
4
Hiya AuntPhil979,

I assume you have booted to the "Troubleshoot" options, is that correct..? If so select "Advanced Options" from the new window select "System Restore" after that follow the prompts and select a restore point prior to the time and date of your current issue. Does system restore complete, are you now able to boot to normal windows..?

If system restore does not work do you have access to another PC and a USB flash drive 4GB or above...?

Thank you,

Kevin..
i have tried system restore and ive tried the flash drive, i may have used the flash drive incorrectly however system restore did not work.
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,487
Do you have access to another PC, do you have a USB flashdrive 4GB or above...
 

kevinf80

Kevin
Malware Specialist
Joined
Mar 21, 2006
Messages
11,487
Fass Post Preview
Please download Farbar Recovery Scan Tool from here:

http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

save it to a USB flash drive. Ensure to get the correct version for your system, 32 bit or 64 bit...

Next,

Boot your PC and let it go as far as it can, Now hold down the Shift key and re- boot your PC. Windows should open to the "Choose an Option" window....

Other options for Choose an option window at following link:

How to use the Windows 8 or 10 System Recovery Environment Command Prompt Here: http://www.howtogeek.com/126016/three-ways-to-access-the-windows-8-boot-options-menu/ to enter System Recovery Command prompt.

From that window select "Troubleshoot" from the next window select "Advance Options" from there select "Command Prompt" ensure to plug the flash drive into an open USB port...

Continue with the following:

  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst64 or e:\frst depending on your version. Press Enter Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

Thanks,

Kevin...
 

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