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Nothing seems to work

Discussion in 'Windows XP' started by RobLUSMC, Apr 1, 2008.

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  1. RobLUSMC

    RobLUSMC Thread Starter

    Joined:
    Apr 1, 2008
    Messages:
    3
    okay many of these issues seem to have started when I un-installed AOE3 the trial version. the day after i went to use Microsoft Works Word Processor. and I got a error saysing. "This application has failed to start because Msi.dll was not found. Re-installing the application may fix the problem" so I went to add/remove programs and I got a error saying something like windows installer is not installed. so I went and looked how to fix that.. went through the steps of fixing that. restarted my computer. and went to click on add/remove programs under control panel. and it will no longer open.

    So then I had the bright idea of doing a system restore. and everything before the day of the uninstall of AOE3 is gone. and so I went to do the system restore to the day I uninstalled it. and I click the date. click the first next. then where it goes to the page that gives you the warnings. and says you wont lose documents and e=mails and I click next and it goes no further. does nothing. here is my hijack report... please help
    also. disk defrag does not do anything. when I try to use outlook it says there is a memory problem. even though I don't have anything running. any help would be greatly appreciated. here is my hijack report


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 7:04:43 PM, on 4/1/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16608)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\Program Files\Keyboard & Mouse Driver\KMWDSrv.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ThpSrv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    c:\Program Files\Microsoft LifeCam\LifeTray.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Keyboard & Mouse Driver\KMCONFIG.exe
    C:\Program Files\Keyboard & Mouse Driver\KMProcess.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Alcohol Toolbar Helper - {8126A4A5-BFD3-46FE-BBDF-BFB5CF78E489} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
    O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O3 - Toolbar: Alcohol Toolbar - {ED4BD629-C1B6-4399-8A34-02CCAA921DC9} - (no file)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\RunServices: [Updater machine] update.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\RunServices: [Updater machine] update.exe
    O4 - HKUS\S-1-5-21-2034498356-1244974019-1199075976-1006\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet (User '?')
    O4 - HKUS\S-1-5-21-2034498356-1244974019-1199075976-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
    O4 - HKUS\S-1-5-21-2034498356-1244974019-1199075976-1006\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User '?')
    O4 - HKUS\S-1-5-21-2034498356-1244974019-1199075976-1006\..\RunServices: [Updater machine] update.exe (User '?')
    O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
    O8 - Extra context menu item: &Search - ?p=ZNfox000
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: &Zeus Drag and Drop - C:\Program Files\Zeus\DragAndDrop.html
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Magic Nettrace - {92848C13-5482-49CB-B31C-CA8D74EFF508} - C:\Program Files\Magic NetTrace\MTIE.exe
    O9 - Extra 'Tools' menuitem: &Magic Nettrace - {92848C13-5482-49CB-B31C-CA8D74EFF508} - C:\Program Files\Magic NetTrace\MTIE.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {8714912E-380D-11D5-B8AA-00D0B78F3D48} (Yahoo! Webcam Upload Wrapper) - http://chat.yahoo.com/cab/yuplapp.cab
    O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game07.zylom.com/activex/zylomgamesplayer.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DirectX Service (DirectHugs) - Unknown owner - C:\WINDOWS\system32\directx.exe (file missing)
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Keyboard & Mouse Driver\KMWDSrv.exe
    O23 - Service: LexBce Server (LexBceS) - Unknown owner - C:\WINDOWS\system32\LEXBCES.EXE (file missing)
    O23 - Service: Windows Installer (MSIServer) - Unknown owner - C:\WINDOWS\system32\msiexec.exe (file missing)
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    O23 - Service: TOSHIBA HDD Protection (Thpsrv) - TOSHIBA Corporation - C:\WINDOWS\system32\ThpSrv.exe
    O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    --
    End of file - 11757 bytes
     
  2. RobLUSMC

    RobLUSMC Thread Starter

    Joined:
    Apr 1, 2008
    Messages:
    3
    okay anybody at all have Ideas? seems like a lot of my programs are not working for some reason. add remove programs is not working, system defrag, system restore, and then other programs have stopped working as well, microsoft word, quick books, internet properties, outlook, have just all started to quit working... and seems each day another program or two stops working

    Please help this jarhead out.

    Semper Fi

    Rob

    Once a Marine Always a Marine
     
  3. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Welcome to TSG....

    Since there is a HJT log file there is not much that can be done unless the person has a gold shield to the right of their name. One thing that can be done is to get some system specs from you and include the amount of RAM, Hard drive capacity and free space, make and model of the computer and if you have the computer recovery disk set for thsi computer?
     
  4. srhoades

    srhoades

    Joined:
    May 15, 2003
    Messages:
    2,298
    I would download the microsooft cleanup utility, remove your office suite and reinstall it.
     
  5. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    srhoades, what about the other programs that also do not work?
     
  6. RobLUSMC

    RobLUSMC Thread Starter

    Joined:
    Apr 1, 2008
    Messages:
    3
    Okay.. I don't have the recovery CD for this comp. when I bought it it came with Vista... the people at the notebook store said that with me deploying it wouldnt be a good idea to have it. so they installed XP on it.

    Its a Tecra 8 Toshiba notebook. it has 1.49GB of RAM. hard drive space is 70gb. free space is 10Gb. anything else that is needed just let me know.
     
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