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Nothing works, when i start computer

Discussion in 'Virus & Other Malware Removal' started by Ciobrelis, Feb 24, 2015.

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  1. Ciobrelis

    Ciobrelis Thread Starter

    Joined:
    Feb 24, 2015
    Messages:
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    Hi all, so the problem i, that when i start computer, type in the password, i see the desktop. Bus soon ii notice, that there is no internet connection(but it should be on), all the programs that started with the windows now are no longer responding, i cant open anything else, because no program opens, it feels like pressing desktop, no icon or stuff like that work. When i wanted to shut my computer down, it turned off background programs, desktop and that was it. It didn't shut down, computer just stopped shutting down and all i could see was my empty desktop. Then i force shut it down and started windows in safe mode... So here i am. Amy advice, what could it be and what should i do?
    P.S. Everything was fine yesterday.
    P.S.S sorry for my grammar(not my native).

    EDIT: I tried restroring windows to its previous version(when everything was fine) didn't help. Now, when i type in the password, not just only desktop doesn't work... it doesn't even show up, just black screen with the mouse pointer.
     
  2. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
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    Messages:
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    First Name:
    José
    Which Operating System is in place?
     
  3. Ciobrelis

    Ciobrelis Thread Starter

    Joined:
    Feb 24, 2015
    Messages:
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    Windows 7 untimate 64bit
     
  4. JSntgRvr

    JSntgRvr Retired Moderator and Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Please download Farbar Recovery Scan Tool and save it to a flash drive.

    Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

    Plug the flash drive into the infected PC.
    • If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt.

      If you are using Vista or Windows 7 enter System Recovery Options.

      To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    • Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
      To make a repair disk on Windows 7 consult: http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html



      To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
    • On the System Recovery Options menu you will get the following options:
    • Startup Repair
    • System Restore
    • Windows Complete PC Restore
    • Windows Memory Diagnostic Tool
    • Command Prompt
    • Select Command Prompt

      Once in the Command Prompt:
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
     
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