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Notifications not coming

Discussion in 'Site Help & Feedback' started by Alex Ethridge, Aug 10, 2005.

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  1. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
    Apr 10, 2000
    Messages:
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    I rely on e-mail notifications of additions to subscribed threads; those notices have been unreliable at times for almost a year now. There will be periods that notices will be consistent for weeks; then they will suddenly be sporadic for a while--or none at all.

    Is anyone else having this problem?
     
  2. TechGuy

    TechGuy Mike Administrator

    Joined:
    Feb 12, 1999
    Messages:
    13,263
    Might want to ask your ISP about turning down Spam filtering, or adding us to your white list. Also, you can try a free email account from a site like http://mail.yahoo.com/
     
  3. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    Messages:
    103,706
    I had the same problem with my Mexico ISP, prodigy.net.mx --- sometimes they would make it thru, sometimes not. I called them and they claimed they were not filtering, but since I changed my forum email address to a gmail account, no problema ;)
     
  4. Alex Ethridge

    Alex Ethridge Thread Starter

    Joined:
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    Charter says they don't do filtering. With their denying this, I guess I'm just stuck.
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    Get a GMAIL account, they have POP access, as well as a email notification utility.
     
  6. ~Candy~

    ~Candy~ Retired Administrator

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    I have a friend who works for Charter, I can check with her :D (just sent her an email, hopefully it won't be blocked :eek: )

    If you need a Gmail invite, I'm sure we have enough to go around :)
     
  7. benaround3

    benaround3

    Joined:
    Aug 27, 2005
    Messages:
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    I just joined the forum and I didn't get notification of my first three replies, as far as I can see I'm set up to get notified, the odd thing is I always get notification from another big forum I send to, never missed one, is there any way I could have my settings checked, as there are some areas in "options" I'm not sure about, eg in my subscribed threads list the thread I started is displayed but there is a check box Labeled "instant" under "notification" which, every time I check it and enter or reload, re-sets to unchecked. Is that significant?
     
  8. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    103,706
    Are you using a hotmail address? Or AOL? Sometimes they filter heavy, and sometimes people report things as spam to them by accident.
     
  9. benaround3

    benaround3

    Joined:
    Aug 27, 2005
    Messages:
    23
    Hi
    No, I'm using my server, ntlworld, which does receive notifications from other forums. Should I just carry on regardless and see if it starts to notify later, as the other people that wrote in seem to do?
     
  10. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    Hmmmm...I checked your profile earlier, you were using a hotmail address here. Did you just now change it?
     
  11. benaround3

    benaround3

    Joined:
    Aug 27, 2005
    Messages:
    23
    Well that's strange, I had a hotmail address there? Sorry if I misled you then, i don't even remember changing it!
    But I'm getting notifications now, so everything seems to be sorted
    Thanks for your help
     
  12. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    103,706
    Great, thanks for the follow-up.
     
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