NT4.0 Blue Screen

[sdecicco]

We use Windows NT Terminal Server 4.0 at our organization and the server blue screen'd with this error: something like...

0x000000DE (0x0... 0x80759c88, 0x0e3342c14,0x14ec5921)
Stop: Pool_Corruption_in_file_ARCA
CPUID:Genuine Intel 6.3.4 irql:le sysver 0xf0000565

I know a lot of that most of that is in code, but just in case you have seen an error similar to that one.. Well i know you guys are good, so when you get the chance please let me know!!

steve

 

[Dan O]

Have you installed Terminal Server Edition Service Pack 6? Here's a link to an MS article on it and it mentions it fixes a Pool Corruption problem, see: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q258970

 

[sdecicco]

yes,
we did install the latest service pack for the terminal server. i think it was sp6a...
steve

 

[Dan O]

Are you running Citrix on TSE, as the error may be caused by it. If so I would check with them.

 

[sdecicco]

we are not running citrix either, and i went to MS knowledge base and can't find anything, i was just hoping that some came across this...anyway thanks for your help..
steve

 

[Dan O]

Have you tied running DRWATSON?

It may capture more details to work with.