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Num lock working intermittently in form fields

Discussion in 'Hardware' started by barbiegal7, Oct 25, 2012.

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  1. barbiegal7

    barbiegal7 Thread Starter

    Joined:
    Oct 5, 2010
    Messages:
    4
    Hi guys,

    I have an ASUS computer running Windows 7. In the last few weeks, I started having problems with the NUM LOCK keys intermittently not working in form fields. The NUM LOCK light is on, and if I use the pad in the URL field, for example, it works fine, or in a Word document. But sometimes I will be in a form where I need to fill in a phone number, etc., and when I go to use the number keys, the work like the arrow keys instead. The NUM LOCK light is still on, and if I immediately, on the same page, go up to the URL bar and try them, the numerals work, but back in a form field, and nothing.

    I was using the ASUS keyboard that came with the computer, so I tried updating the driver - no result.

    I took my husband's HP keyboard, and I have the same problem, so it seems there is some issue from a software or Windows standpoint causing the problem.

    Interestingly, if I go into Control panel, Ease of Access, Change How Your Keyboard Works and change NOTHING but then close that window out, the num lock keys will begin working in the forms...for awhile. But then it goes right back. It seems just the act of going into the screen that alters your keyboard is enough to make it start working for a bit, which makes no sense, I realize.

    For the record, in that screen, "turn on mouse keys" is not checked. In fact, nothing is checked.

    Any ideas??? I am not super computer savvy as far as altering reg keys, etc., so if you can give specific instructions to try if you have an idea, I'd most appreciate it.

    I hope someone has a clue. I use my NUM LOCK pad constantly for my business, and this is really frustrating!

    Thank you!
     
  2. barbiegal7

    barbiegal7 Thread Starter

    Joined:
    Oct 5, 2010
    Messages:
    4
    Wow, I've posted this in more than one tech forum and no one seems to have an answer. I now leave the "make the keyboard easier to use" window open, and just the act of going in, changing something around and unchanging it, then hitting "apply" makes the num lock pad work for at least an hour or so and then it stops again. No one??
     
  3. managed

    managed Trusted Advisor Spam Fighter

    Joined:
    May 24, 2003
    Messages:
    10,864
    First Name:
    Allan
    If this only happens in an Internet browser the browser could be to blame, try a different one and see if it still happens.
     
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