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Nvidia Web Helper System Error

Discussion in 'Windows 7' started by n2ts, Feb 22, 2019.

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  1. n2ts

    n2ts Thread Starter

    Joined:
    Nov 30, 2006
    Messages:
    56
    I recently updated my graphics card drivers from the Nvidia web site and now I'm getting an error stating the program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.
    Which program is the culprit ?



    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows 7 Ultimate , 64 bit
    Processor: AMD FX(tm)-4300 Quad-Core Processor , AMD64 Family 21 Model 2 Stepping 0
    Processor Count: 4
    RAM: 16348 Mb
    Graphics Card: NVIDIA GeForce GTX 650 Ti, -2048 Mb
    Hard Drives: C: Total - 131520 MB, Free - 51417 MB; D: Total - 476834 MB, Free - 470689 MB; E: Total - 43373 MB, Free - 39660 MB; F: Total - 540507 MB, Free - 320603 MB;
    Motherboard: Gigabyte Technology Co., Ltd., 970A-D3P, x.x, To be filled by O.E.M.
    Antivirus: Avast Antivirus, Updated and Enabled
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    11,397
    Do a Windows Update
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,644
    First Name:
    Frank
    Because you do not have Service Pack 1 installed, your Windows 7 Ultimate 64-bit operating system is several years out-of-date.

    Please do the following in that computer:
    Download MGADiag and save it to your desktop.
    Double-click on MGADiag.exe to launch the program.
    Click "Continue".
    Ensure that the "Windows" tab is selected (it should be by default).
    Click the "Copy" button, then leave the report window open.
    Paste the report back here in your next reply.

    ---------------------------------------------------------------
     
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