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Solved Odd keyboard behavior, numeric keypad on a TKL keyboard

Discussion in 'Hardware' started by StefanoDG, Jul 30, 2019.

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  1. StefanoDG

    StefanoDG Thread Starter

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    Hello everyone,
    since yesterday I ecountered an odd and annoying issue. I have a TKL keyboard (no numeric keypad), but now the Arrows, Pg Up, Pg Dn, End and Home keys are acting as they are a substitute for the numeric keypad. At least this happens when using the ALT + "any of these keys" combination in Word, and in another software which is linked to word, and I get the altcode symbols.

    The problem is that in the aformentioned software I use these combinations a lot, and everytime I use them I get their original function plus the symbols in the text box.

    I have tried to restart the computer, reset the keyboard software, look through the Word shorcuts, but nothing chnaged. I even tried to connect the keyboard to another computer (macbook) and everything works fine, so it is not a keyboard issue, or at least not just the keyboard, but some sort of conjunction between my desktop pc and the keyboard, or something else, I really don't know, I can't find anything at all online that mention such an issue.

    I also tried to use AutoHotKey to disable the altcode, but that also disable any function of the ALT+"those keys" combination.

    I also checked if the keyboard provided for this kind of function, namely to activate a sort of numeric keypad, but it doesn't have it, and even if that was the case, like I said earlier, it just happens on the desktop pc.

    Any idea on what I may have done, or what happened?
     
  2. managed

    managed Trusted Advisor Spam Fighter

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    Looks like Numlock got turned on somehow. Check in the Bios and if it's there disable it if it's enabled.
     
  3. StefanoDG

    StefanoDG Thread Starter

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    I went into the Bios and it was turned on, I disabled it, but after booting the issue was still there. I then tried to diable it from the registry (the value was still 2, so active) I put 0 as value to disable it, but nothing chnaged. I hoped this would be the solution :(
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    Check it's still disabled in the Bios and in the registry. You would have to reboot for the registry change to take affect.
     
  5. StefanoDG

    StefanoDG Thread Starter

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    In the Bios it stays off, but when rebooting the registry value goes back to 2.
     
  6. StefanoDG

    StefanoDG Thread Starter

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    I managed to solve the issue by restoring Windows and reinstalling Fffice.
     
  7. managed

    managed Trusted Advisor Spam Fighter

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    I'm glad you managed to fix it. (y)

    Something must have been changing the registry value, we'll probably never know what though.
     
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