Odd Laptop docking station problem

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Dustin.M

Thread Starter
Joined
Jul 9, 2007
Messages
3
The PC in question is a Dell Latitude D620. When off the docking station, the screen display is normal, however when it's hot docked, or cold booted from the dock, the screen displays only 1/4 of the screen, however it shows the entire image. It's hard to put into words for me, it's displaying the entire desktop, same resolution, however the image its self is maybe 4 inches. I did fix this problem on my laptop by updating drivers, however I would have to explain this process over the phone as I am a support guy, and if it doesn't work, then I'm back to the beginning. Has anyone else experienced this, or am I the only one with the off the wall calls..
 

Dustin.M

Thread Starter
Joined
Jul 9, 2007
Messages
3
nevermind, it's fixed. the person who is using the laptop forgot to mention they adjusted the resolution, and it's a widescreen monitor, so it had the black bars.. amazing how people forget the details...
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top