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Odd USB activity?!?!

Discussion in 'Hardware' started by Tool1248, Apr 25, 2004.

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  1. Tool1248

    Tool1248 Thread Starter

    Joined:
    Apr 24, 2004
    Messages:
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    Hey all,
    Here's my dilemma.... I am running Windows 98 SE. I installed a Logitech web cam and a HP Scanjet via USB. The moment I installed the drivers for the scanjet and attempted to use the scanner... my PC rebooted by itself. After several tries I uninstalled the software for it and haven't used the USB ports since. No problems until I buy a digital camera. Now about every fourth or fifth picture I transfer from it to my PC (via USB) causes my PC to lock up for a second and then reboot.
    I feel it's obviously the USB ports, since the problem only arises when they are in use. Does anyone out there have any ideas what about the HP scanjet software could have caused this (since it never happened until the exact moment I installed the scanner) and how it could be corrected?

    Tool1248
     
  2. ceri sheeran

    ceri sheeran

    Joined:
    Aug 15, 2003
    Messages:
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    Hi,

    Try a powered USB hub. The problem you describe is typical of lack of power on the USB bus.

    hth

    Ceri
     
  3. CAPSLOCK

    CAPSLOCK

    Joined:
    Apr 24, 2004
    Messages:
    323
    Try removing your hubs and controllers from Device Manager first.
    If it still happens see if there is an update for your BIOS and instructions for flashing.
    There may be a known BIOS issue that the flash will fix.
    I have seen that work before in other USB situations especially with Windows98.
     
  4. CAPSLOCK

    CAPSLOCK

    Joined:
    Apr 24, 2004
    Messages:
    323
    By the way you would find out if you had a BIOS update at your PC or motherboard manufacturers website and look in downloads or software.
     
  5. deHakkelaar

    deHakkelaar

    Joined:
    Apr 21, 2004
    Messages:
    161
    If your going to download from your mobo site , down the chipset drivers too because they usually contain updated USB drivers.
    If not , search in the mobo downloads for it.
     
  6. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
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    First Name:
    Rob
    deHakkleaar is absolutely right, the chipset drivers are essential for proper operation of computer. Older Intel chipsets have numerous issues with USB devices, as do other chipsets.

    You should also download the latest drivers for the camera and scanner off the manufacturer's website as they may have addressed similar issues.
     
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