1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Odd Vista password issues

Discussion in 'Windows Vista' started by TripWire, Jul 19, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. TripWire

    TripWire Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    2
    Alright smart guys, help me out with this one, would ya?

    Recently bought a Gateway laptop that came with Windows Vista. Granted, it was one of their "display" models, and they said that they would re-install Vista on it and clean it up. Neato. I mention this, only because it's a different circumstance for me...

    Anyway, my problem. Vista won't let me assign a password to my admin account. Just won't do it. It recognizes that there is no password on the account, so it's not an issue of "wrong password"

    Anytime I try to reset or assign the password I just get the error message "Windows cannot change the password."

    Any ideas?

    Any help here would be much appericiated, thanks!

    -Mike
     
  2. Rich-M

    Rich-M

    Joined:
    May 3, 2006
    Messages:
    22,443
    Where are you trying to change it and I hope you are logged in as another Adminstrator to try to do that? You cannot leave Windows with no potential Admin is probably the issue.
     
  3. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Start > Run:

    lusrmgr.msc

    Click on Users > Admin. Uncheck the box that says the password cannot be changed.
     
  4. bluemoose

    bluemoose

    Joined:
    Aug 1, 2007
    Messages:
    1
    I have the same problem. I also have a gateway laptop with windows vista home premium and was the store display copy. I've tried opening in safe mode and changing the password. I've opened lusrmgr. It said "this snapin may not be used with this version of windows." After further research, I tried creating the password using the command prompt. I typed:net user bestbuy * (bestbuy was the user name, even though I changed it at login.) The * meant the password to be changed. It asked for the password. I typed and nothing showed. Enter. It asked for me to retype the password to confirm. I typed and nothing showed again. (I figured this was to protect the password from being seen.) Enter. "System error 5 has occured. Access is denied." (I was logged on as the only user on the computer, so I don't know how to get around the system error.) I've tried using the /passwordchg:yes command with no luck. I'm still looking into the command prompt for a solution, but I would appreciate any help in finding the solution.
     
  5. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Who knows what else they did to that machine? You may just want to format the whole thing and reinstall. At least then you would know everything was set up the way you wanted and not make discoveries when it is too late.
     
  6. TripWire

    TripWire Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    2
    Sorry guys, forgot to mention that I got this problem solved ;)

    I used some of the tips from here, and got nothing for it. Ran into the same issues.

    All I did was set up another user on the system, and gave that user admin access. I went on THAT account and was able to change the password for my actual admin account.

    It let me change it, and all I had to do was delete the other "ghost" admin, and enjoy my new password.

    A painfully simple solution to what plagued me for so long. Hope it works out for the rest of you.
     
  7. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    You can mark your own threads "solved" using the Thread Tools at the top of the page.
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/597660

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice