OE 6.0 Won't Start. Error (0X8007000E,3)

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johnnieq

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I'm trying to help a friend fix up an old Celeron 450 that he just upgraded from Win98SE to WinXp Pro.

His Outlook Express 6 will not start. It gives a message saying that it "unable to open message store. Your computer may be out of memory or your hard disk is full. (0X8007000E,3)"

I close that message and another pops up saying that it "MSOE.DLL could not be initialized."

There is mem available, and the hard drive has lots of room left.

I checked the Microsoft sites for the error code. There was an article for OE 5.5 with error code (0X8007000E,783) Close enough for me so I tried the fix recommended. No luck.

Any body have an idea??

I checked the forum and someone did post a similar question but never had it resolved.

Thanks!!
 
Joined
Mar 28, 2003
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3,998
You didn't mention the exact MS sheet, so here is one. It does say it is for ver 5 - but the error message seems to match yours.
OLEXP: Font Cache Error (0x8007000E, 183) When You Start Outlook Express

http://support.microsoft.com/?kbid=232169

sekirt

Edit--->additional information.

Check the DBX files and make sure none of the attributes are set to read only. Uncheck the box for "Read only", leaving only the "archive" bit checked.

Here is a link of the identical error message, translated from Spanish - good luck with this one:) - it is not a great translation.
http://translate.google.com/transla...xpress+error&hl=en&lr=&ie=UTF-8&oe=UTF-8&sa=G
 

johnnieq

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Joined
Nov 27, 1999
Messages
292
Thanks guys. I tried all your suggestions, but none worked. So I went into the Registry and deleted the Main Indentity. Reinstalled IE6 & OE6 and alls well. (except old Contacts, Folders, etc. are gone)

Thanks to everyone who answered. It was greatly appreciated!
 
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With all due respect, doesn't the MS sheet say to uninstall and then reinstall Outlook Express?

sekirt
 

johnnieq

Thread Starter
Joined
Nov 27, 1999
Messages
292
sekirt - yes it does, and I tried it three times.

One also mentioned editing the Registry keys, exporting various ones, that merging them back in after a reinstall, which I tried as they instructed and that didn't work.

So I totally deleted the entire key. What ever works! :)
 
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Messages
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OK, understand. What you deleted, wasn't part of the MS sheet.

As to address book and folders, can't those be imported? Or did you delete those in the process?

Address book files have the extension .WAB and the backup address book extension is .WA~

Glad you solved it.
sekirt
 
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