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OE freezes up after clicking on link in mail..

Discussion in 'Web & Email' started by crazimamma, Jan 27, 2006.

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  1. crazimamma

    crazimamma Thread Starter

    Joined:
    Nov 1, 2004
    Messages:
    41
    Why is this happening?? I click on a link in a message and my OE 6 freezes up..the screen goes white?? What is up?? Any help would be appreciated...Thanks!
     
  2. 220volt

    220volt

    Joined:
    Jan 2, 2006
    Messages:
    98
    1. In Outlook Express, on the Tools menu, click Options.
    2. Click the Maintenance tab, click to clear the Compact messages in the background check box, and then click OK.
    3. Quit and then restart Outlook Express.

    Make sure you keep your IE and Windows up to date with updates.
     
  3. crazimamma

    crazimamma Thread Starter

    Joined:
    Nov 1, 2004
    Messages:
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    Wow....Thanks so much...I think that cleared up the problem...I didn't know that had to be done....Much appreciated!!
     
  4. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Compacting is similar to Defragging.
    OE is a Database program. When you delete messages from your folders in OE, the actual files that hold the information, only mark that item for removal later. Most databases work that way. Those OE files have the extension .DBX. They will continue to grow in size with wasted space, if not compacted. While compacting saves disk space, the main reason to compact is to help keep OE running smoothly and prevent corruption of the .DBX files. Compacting does nothing to your existing emails. Caution: Improper compacting can destroy your emails. If compacting doesn't go flawlessly, then the most likely victims are the emails in your Inbox. When compacting by any method, leave your computer alone until it finishes. You should always check off, 'work offline' or actually be offline before compacting. Do not use any programs or open or close anything once it starts until it finishes.

    Manual compacting is available in all versions of OE. This is the best method to compact OE. Be sure you are offline or that offline is checked in
    File->Work Offline. Then click File->Folder->Compact all folders.

    If you have XP SP2, you will get a prompt to compact after 100 OE closings, which you should do. Then you should not be prompted again until OE is used 100 times.

    If you don't want to compact for reasons of your own and you are skilled in using the registry, check for the info at this key:
    HKEY_CURRENT_USER\Identities\{GUID for Identity}\Software\Microsoft\Outlook Express\5.0

    Look in the right hand pane of the registry for "Compact Check Count" and
    reset its value to zero [0] and you will not be bothered again until the count of
    opening/closing again approaches 100.

    Prior to SP2, automatic background compacting was available.
    OE->Tools->Options->Maintenance Tab.
    Do not check "Compact messages in the background." This can lead to lost emails.

    sekirt
     
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