oe mail default

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norco3433066

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Nov 6, 2001
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ie tools- internet option- send page doesn't work. oe default messaging program buttons grayed out( this application is the default mail handler) tried "C: Program Files\Outlook Express ............"/reg - no go. please advise:(
 
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Oct 29, 2001
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and the question is??? ;)

if the default... is greyed out, that means it IS the default mail handler

having a send problem?
-what error /detail message are you getting when you try to send?
 

norco3433066

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Nov 6, 2001
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thanks for your prompt reply jb: answer: yes, oe is my default mail system but unable to send ie file to mail recepient, send page or link ain't workin. i can however relay 'read' to oe.
 
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http://support.microsoft.com/default.aspx?scid=kb;EN-US;q248005
CAUSE
This issue occurs because the Prodigy software, or any other ISP, adds an e-mail client key to the HKEY_CURRENT_USER and/or the HKEY_LOCAL_MACHINE branches in the registry that does not contain any values. When you use a command listed earlier in this article, Outlook Express checks this registry key, but does not find information about an e-mail program to start, and generates the symptoms listed earlier.

Click the link for the regedits to resolve this.
 

norco3433066

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Nov 6, 2001
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thanks mosaic1 for your prompt reply: i plan to use registry editor but a bit hesitant - concerned about screwing up. do you have any suggestions on how to's to minimize a foul up?
 
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Because you will be adding to the registry, you will have to correct any mistakes you make by replacing the registry. Which means a scnareg /restore . Perform the changes. Go and try to use the mail link to etc. If everything works, you are Ok. Test run IE. If not, boot to the command prompt and restore the registry with today's date.
If you have installed and uninstalled any programs today, make a copy of the registry before you try to fix your mail problem. that way you'll have a fresh backup if you have to do a scanreg /restore.
To make this type of a backup go to start>run and type scanreg
press enter. IT will scan and ask you if you want to back up the registry. SAy yes.
If youperform a scanreg this will be the registry with todays date but it will be marked "not started"
 
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