BobJam
Thread Starter
- Joined
- Jan 10, 2005
- Messages
- 380
I'm having a problem with sending emails in Outlook Express.
It's only now and then and I can't make too much sense of when it happens EXCEPT it seems to be related to my ISP.
If my ISP is the problem, then likely I can't solve it by adjusting some setting.
Which brings me to another suspect - settings.
Now let me describe the problem before I go any further.
When this problem happens, it's always after I FIRST get online. When I try to send emails, it gives me the message that my ISP was unable to send the email because the "domain does not exist" - which is actually not true. I've even checked the spelling of the domain and that is always correct. I've also composed emails with the "Reply" button, which ensures that the domain is correct since I GOT that email from THAT domain, and it still gives me that refusal message.
Now the reason I think it may be my ISP is because if I get off line (I have an archaic 56K dial -up) and then reconnect and start IE/OE again, the email gets sent OK.
I probably need to "experiment" with this more, because I can't necessarily duplicate the problem. Sometimes when I first get online, emails will get sent OK - which is one of the reasons why I think this may have something to do with my ISP. Maybe it's a faulty modem in one of their modem banks that I connect to now and then.
I've looked at some of the IE settings, but I don't understand a lot of them.
Another suspect is some of the IE Add-ons that I use - like the Google Toolbar. But I disabled Add-ons in the Advanced IE settings, restarted IE, sent emails OK, and then enabled Add-ons again, restarted IE, and emails still went out OK - VERY confusing. So it doesn't seem to be IE Add-ons.
I run the Zone Alarm firewall (I have XP's disabled), and maybe it's some setting in there.
Oh . . . another suspect is my Hosts file. But I've never changed that, and I've also NOT changed any of my settings recently, and this problem just started this week.
I don't think it's any spyware either, because I run Ad-aware and Spybot frequently, and all that ever shows up on a scan are bothersome tracking cookies. Which brings me to another suspect.
I recently downloaded and installed Ad-Aware's new version, "Ad-Aware 2007". I'm wondering if it could be some setting in that.
I also run an antivirus program - McAfee 8.0i. So I don't think it's a virus. But I'll have to check the settings in McAfee.
Trying to relate this problem to something I've done recently, Ad-Aware 2007 is the only suspect I can come up with.
So . . . I'm baffled by this thing. As I said, if the problem lies with my ISP modem banks, then I doubt I can do anything about it. But if one of my settings is screwed up, then maybe I can change it and solve the problem.
Suggestions????
It's only now and then and I can't make too much sense of when it happens EXCEPT it seems to be related to my ISP.
If my ISP is the problem, then likely I can't solve it by adjusting some setting.
Which brings me to another suspect - settings.
Now let me describe the problem before I go any further.
When this problem happens, it's always after I FIRST get online. When I try to send emails, it gives me the message that my ISP was unable to send the email because the "domain does not exist" - which is actually not true. I've even checked the spelling of the domain and that is always correct. I've also composed emails with the "Reply" button, which ensures that the domain is correct since I GOT that email from THAT domain, and it still gives me that refusal message.
Now the reason I think it may be my ISP is because if I get off line (I have an archaic 56K dial -up) and then reconnect and start IE/OE again, the email gets sent OK.
I probably need to "experiment" with this more, because I can't necessarily duplicate the problem. Sometimes when I first get online, emails will get sent OK - which is one of the reasons why I think this may have something to do with my ISP. Maybe it's a faulty modem in one of their modem banks that I connect to now and then.
I've looked at some of the IE settings, but I don't understand a lot of them.
Another suspect is some of the IE Add-ons that I use - like the Google Toolbar. But I disabled Add-ons in the Advanced IE settings, restarted IE, sent emails OK, and then enabled Add-ons again, restarted IE, and emails still went out OK - VERY confusing. So it doesn't seem to be IE Add-ons.
I run the Zone Alarm firewall (I have XP's disabled), and maybe it's some setting in there.
Oh . . . another suspect is my Hosts file. But I've never changed that, and I've also NOT changed any of my settings recently, and this problem just started this week.
I don't think it's any spyware either, because I run Ad-aware and Spybot frequently, and all that ever shows up on a scan are bothersome tracking cookies. Which brings me to another suspect.
I recently downloaded and installed Ad-Aware's new version, "Ad-Aware 2007". I'm wondering if it could be some setting in that.
I also run an antivirus program - McAfee 8.0i. So I don't think it's a virus. But I'll have to check the settings in McAfee.
Trying to relate this problem to something I've done recently, Ad-Aware 2007 is the only suspect I can come up with.
So . . . I'm baffled by this thing. As I said, if the problem lies with my ISP modem banks, then I doubt I can do anything about it. But if one of my settings is screwed up, then maybe I can change it and solve the problem.
Suggestions????