OE requesting all passwords

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Thread Starter
Jul 14, 2003
Opened OE Express today and it's requesting I input the passwords for each email account which it never has before. Windows Update / Norton AV are up to date - ran Ad-Aware & Spybot, cleaning what they found but the problem is still there. [Note: the only thing I downloaded before this started happening was Real Player]

These are the 3 messages I'm receiving from 3 different email servers
invalid user ID / missing password argument / your password was rejected
Question: Is something trying to get my email passwords if I input them again? Can someone pls. check my Hijack This output - Thanks!

Logfile of HijackThis v1.81.1
Scan saved at 11:53:24 AM, on 10/13/03
Platform: Windows 9x 4.10.2222
MSIE version: 6.0.2800.1106

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.google.com/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IrMon] IrMon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [S3TRAY] S3tray.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: []
O4 - HKLM\..\Run: [KodakCCS] C:\WINDOWS\System32\Drivers\KodakCCS.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] LOGI_MWX.EXE
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Tablet] C:\WINDOWS\SYSTEM\Tablet.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SAgent2ExePath] C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2002092801/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37880.4066550926
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {01112B00-3E00-11D2-8470-0060089874ED} (Support.com RemoteControl Class) - http://support.fastaccess.com/sdccommon/download/tgrc.cab


Sep 8, 2001
Call your ISP's technical support staff to make sure your settings in OE are correct.

If you do a on-line scan at http://housecall.trendmicro.com to make sure your hard drive is clean that's a start.

Ensure you're running a firewall, hardware or software. Get free Sygate if you're not at http://download.com type, sygate, in the Search box and press Enter. You must be on-line with a browser window open to register Sygate.
Oct 26, 2001
How do you run the HexDump plug-in?
I got it but clicking run does nothing.

Have the free version of Ad-aware.


Sep 8, 2001
Oh. The HexDump plug-in works to give you a right-click-view capability in the list of found Spyware. Otherwise you can't right-click on an item in the list and choose options like 'Select all items' or "view item details." otherwise you got to tick each box one at a time before you can delete an item.

you may need to e-download the plug-in. If you double-click on the download it should start its installer.
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