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OE shuts down Help plaese !

Discussion in 'All Other Software' started by Morwenna, Jan 28, 2005.

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  1. Morwenna

    Morwenna Thread Starter

    Jan 28, 2005
    I can't open my mails in OE anymore, i.e. as soon as I open it an error message appears: msimn.exe / 6.0.2800.113 directdb.dll and it shuts down.
    Has anyone an idea what happens and how I could fix that peoblem ?

    I'd be very grateful for your help
    Thanks in adavance :)

  2. flixx


    Jan 11, 2005
  3. EAFiedler

    EAFiedler Moderator

    Apr 25, 2000
    Hi Morwenna

    Welcome to Tech Support Guy Forums!

    Enable: Hidden files and folders:
    For Windows XP:
    Open My Computer,
    Tools > Folder Options > View tab,
    under Hidden Files and Folders,
    verify Show Hidden Files and Folders is selected.
    uncheck Hide Extensions for known file types
    Apply, OK, to save and close.


    Start > Search > For Files or Folders
    All Files and Folders
    key in:
    Look in: Local Drives
    click the arrow for More Advanced Options
    place a checkmark in:
    Search System Folders
    Search hidden files and folders
    Search subfolders

    Click Search
    Locate the Folders.dbx file and rename it Folders.old


    Attempt to open Outlook Express, if it opens the Folders.dbx file will be recreated.
    The Folders.dbx file most likely was corrupted causing this problem.

    Let us know what happens.
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