OE6 Is Very Slow - I Have Tried Everything!!

[Golibano]

I have been trying to fix my problem with OE for some time now and it seems that no one had any idea what the problem was... maybe someone does now??

Basically, OE is opening VERY slow and performing all tasks slow... this also happens with IE with drop down menus and entering data in formsl!!

Here are all the steps I have taken to try to slove the problem!!

Compacted All folders
Defrag
Scandisk
Temp Internet Files deleted
Pstores have all been replaced
Imagehlp.dll was also replaced

I went over the messages in this forum and deleted the Auto Complete info... still... slow!!

Can anyone suggest anything else??

PLEASE!!

Thank you very much!!

Jeff

 

[walter929]

Reinstalling or repairing IE might fix the problem. To repair IE go

Start>Settings>Control Panel>Add/Remove Programs
scroll down to Microsoft Internet Explorer
click Add/Remove
click Repair Internet Explorer

You could download OE or IE and install over your current.

If you've tried this, I apologize for wasting your time. But good luck cause I don't have any other ideas.

 

[DoyceJ]

Run through these and see if there is something you havent tried.

http://www.tomsterdam.com/insideoe5/problems/performance.htm

 

[Golibano]

I have tried to re=install IE and OE but that didn't help and I have been through all the steps on the tomsterdam.com webpage.

Trying to repair IE though was never tried... it told me I can't repair it because my version of PSBASE.dll and PSTORERC.dll need to be greater than version 5.0.1.877.5.

Does this mean I can just go to a website with .DLL's and download the new ones?? Or should I revert to an old version of IE and then re-install IE6??

Thank you very much,

Jeff

 

[Golibano]

Hello, Again...

I just went to a .dll site to see if they had the right version and all I can seem to find is version 5.00.1620.80. I am in need of version 5.0.1.877.5.

What is the best way to get the right version?? I have taken the files from my Win98 CD but I guess they weren't the right version either!!

So... do I revert to an old IE and then re-install IE6?? Or can someone tell me where I can get the right .dll version??

Thank you very much,

Jeff

 

[Golibano]

Ok... sorry for all the posts... I am at work now and I have the correct version of the .DLL's...

Can I just e-mail them to my home computer and replace the old ones?? Or do I have to do a totally new install for IE??

Thank you,

Jeff

 

[DoyceJ]

Dont really know how that will work. Just try it from the easiest on out. You couldnt be any worse off than you are now. If this doesnt work then try the revert then upgrade to 6 like you said.

Sorry I couldnt be of more help.

 

[TonyKlein]

You can just email them as an attachment.
If they're zip files you have to decompress them (unpack them) and put them into C:\Windows\System, where they wil then overwrite the older versions.

Have you also tried restoring Imagehlp.dll?
This if often the culprit as well.

You could restore it from your Windows CD-ROM, but even better, restore it from your Internet Explorer installation cabs, if you haven't deleted them.
That one is much more recent.

Good luck,

 

[John Sparkman]

Originally posted by TonyKlein
Have you also tried restoring Imagehlp.dll?
This if often the culprit as well.

Here is a link that might help you out as well.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q268113

The knowlage base support article number is Q268113

 

[Rollin' Rog]

At least a part of your issue sounds like it may be caused by a corrupt History cache. Try deleting it (in DOS preferably)

Go to start>Shutdown> restart in ms-dos mode. At the c:\windows\> prompt enter each line

deltree history
exit

You may also want try deleting the identities key in the registry, or creating a new one:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q245419

see also:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q251787

 

[Golibano]

How do I restore my dll's from the Internet Explorer installation cabs??

Thank you for all the suggestions... I am backing up my e-mail and favorites now and hopefully something will work!!

Thank you!!

 

[TonyKlein]

The easiest way of doing that would be with System File Checker: How to extract files in Windows 98 and Windows Me

Good luck,

 

[Golibano]

Ok... I got the right dll's so I could repair IE... I went through the process and in the end it did not help!!

I think there is something with the registry that I need to do!! I can revert to an old IE and then re-install IE6 if you think that may help??

Otherwise what in the registry may cause the problem...

Should I try the revert and re-install first or just go play with the registry... that is if anyone has any suggestions as to what I can do with the registry???

Thank you!!

 

[Golibano]

Well... I think I have done everything short of reinstalling Windows or throwing my computer out a window!!

I just sat through deleting IE and OE and reinstalling all of it!!

Didn't work!!

There HAS to be an answer!!

Anyone??

Please!!

Thank you very much!!

 

[Rollin' Rog]

Could you be specific about what the current problem is -- are you still having problems with "forms" and the drop down history after deleting the History cache in DOS as I suggested?

The problem with Outlook Express and IE may be due to some third party conflict. Let's have a look at what you have running in the background.

Go to start and run msinfo32

Click on "software environment" and "startup programs"

>> click edit>select all>edit>copy

>> in your next reply right click and "Paste" the copied text here.