Office 2000 apps hang

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dcardon

Thread Starter
Joined
Nov 1, 2001
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1
When I go into the chart wizard after opening Excel 2000, the application hanges for about 3-4 minutes. It eventually resumes, but the only way I can force it to do so is to stop/start the Spooler service (??). It also happens occasionally when I go into Page Setup... in all Office 2K apps. I have already done a clean reinstall of the application, and it still persisits. Why would stopping the Spooler service unhang the app, and is there a less annoying solution to the problem???

Thanks in advance.
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,751
What is the spooler service? Or don't you know either?

It almost sounds to me like your printer is interfering. Go to C:\windows\start menu\programs\startup

Is your printer in there? Remove it--you don't need it in the startup folder.
 
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