Hi all
I used to come to this site often, but I haven't in quite a while. I have a problem that's got me stumped, so I remember about how helpful this forum is. I work tech support at my university for the professors in the communications department. OK, here goes.
One of the professors computer has Windows 98 Se, and Microsoft Office 2000 (with the Service Pack). She noticed that her system is very slow lately (we recently reformatted the hard drive and reinstalled everything). She noticed that when she hits Ctrl-Alt-Delete, some programs she already closed out of still appear in the task bar. For example, if she quits Microsoft Word, it will still repeatedly shows up in the task bar. Since the programs (mainly Office programs) don't close, they take up memory and her computer runs slowly. Re-installing Office 2000 did not help.
Any ideas? Thanks for any help!
I used to come to this site often, but I haven't in quite a while. I have a problem that's got me stumped, so I remember about how helpful this forum is. I work tech support at my university for the professors in the communications department. OK, here goes.
One of the professors computer has Windows 98 Se, and Microsoft Office 2000 (with the Service Pack). She noticed that her system is very slow lately (we recently reformatted the hard drive and reinstalled everything). She noticed that when she hits Ctrl-Alt-Delete, some programs she already closed out of still appear in the task bar. For example, if she quits Microsoft Word, it will still repeatedly shows up in the task bar. Since the programs (mainly Office programs) don't close, they take up memory and her computer runs slowly. Re-installing Office 2000 did not help.
Any ideas? Thanks for any help!