for some weeks now , i have had update failure from microsoft , relating to office 2003. i tried uninstalling it , but it would not . [ that's one i haven't heard before ! ] . then after a few days ...it's not in the add/remove program list anymore . i then tried to install it from disc , but it came up with an " uninstall failure " . i did try system restore , but , it failed as well. no new programs have been added . i am not overly computer literate , but this one i haven't seen before . any help would be appreciated .