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Office 2003 not responding when doing save as

Discussion in 'Business Applications' started by [email protected], Jan 21, 2009.

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  1. bkunz@forsgren

    [email protected] Thread Starter

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    Jan 21, 2009
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    I have a user that is running into an issue on a new Lenovo T500 with Office 2003 Pro. When she goes into word or excel and creates a document or edits a document and then clicks save in it pulls up the save in window, but if she hits the drop down menu to change the save in location, it will hang for about 2 minutes and report in taskmgr that the application is not responding. After about 2 minutes it will once again become responsive and start working. The user is using XP Pro and I saw posts about issues with autoupdates so I had the user go in and do a new search and then installed the XP Pro SP3 but that has made no difference. I have looked through the processes and I don't see anything that jumps out at me. Any recommendations would be greatly appreciated.

    Thanks

    Brian Kunz
     
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