Office 2003 Pro HELP!

[kitt_davis]

When I try to open a word document from my documents instead of word opening the windows installer starts and says "Prepairing to install" Then I recieve an error box that says "The command cannot be performed because a dialog box is open, click ok, and then close open dialog boxes to continue". When I click ok it closes the error box and closes the installer eventually word will open. Anyone know what's going on and how to fix? If I try to open office through the start - programs .... it opens fine. I am running windows xp home with sp2. Thanks

 

[Anne Troy]

Are you running multiple versions?

 

[Cris_Cr0ss]

i had a similar problem try uninstalling and reinstalling and see if it works.

 

[kitt_davis]

I'm running only one version.

 

[ratchet]

Does Event Viewer give any clues? Have you installed the Office Updates?

 

[Jonesy1]

I have the same problem but cannot reinstall. Have moved house so unable to use
installation disk for M/Soft Office Pro 2003. Help before I throw com. thru window!
Jonesy1.

 

[ratchet]

Jonesy1,
Welcome to TSG.

Have either of you tried the Help, Detect and Repair option?