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Office 2007 home and student version

Discussion in 'Business Applications' started by angspel, Dec 29, 2008.

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  1. angspel

    angspel Thread Starter

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    Please help me, I am not as computer literate as microsoft thinks I am.....
    I have an HP PC with Vista Home Premium. It is 1.5 years old. I had sent it back to HP earlier this year and it came back reverted to factory condition. Since then, I can not install any software even that compatible with Vista. For instance, I just got MS Office home and student 2007 and it "encounters error during installation". I do not have any other version of Office on my computer. I do have Works, which I tried to uninstall, but it wouldn't come off. Also, there is power point viewer, that also won't uninstall. I followed every step to get around this, but I am hesitant to screw up my computer with my ignorance. I am running on an administer account after following prior instructions from a forum such as this. Can anyone help me??
     
  2. golddust

    golddust

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    Try turning off your anti-virus software. Are you using Norton Anti-Virus? Back when I used to use it I found it got in the way of installs.
     
  3. DoubleHelix

    DoubleHelix Banned

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    What is the exact error?
     
  4. angspel

    angspel Thread Starter

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    That was the exact error. I had had trouble in the past with my computer after installing windows updates. On a hunch, I backed up my files and ran a restore. I was able to install all the software that had been giving me trouble. Thanks for all your help! It was not my ativirus software (that route had long been exhausted, so I can get around that) but instead a Vista issue, I believe. At any rate, I thank you for all your help!!
     
  5. golddust

    golddust

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    Vista updates! Duhhh, why didn't I think of that. I had issues with a Vista update. It screwed up my computer so bad I had to reinstall the operating system. I don't get updates anymore.
     
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