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Office 2007 not installing; error 25004.config.xml

Discussion in 'Business Applications' started by AizA, May 1, 2010.

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  1. AizA

    AizA Thread Starter

    Dec 21, 2007
    Good day and thank you for reviewing this post. I am experiencing a strange issue with MS Office 2007 Student/Teacher. I have also tried installing Office Pro 2003. (Different symptoms for either)
    Here is what I have experienced:
    During the installation of O12 I get this error: Error 25004.Config.XML not specified; A valid config.xml file must be authored when deploying (null)
    I googled this error and was presented with a whole bunch of programming stuff that was WAY over my little technician head.

    I uninstalled Office through Add/Remove and tried reinstallation -- same error. I followed some MS instructions (Article ID 928218) for deeper removal (wish there was an Office Removal Tool!) and was able to get more uninstalled.. even some registry entries. Tried reinstall and no change.

    I even installed Office 2003 .. it installed fine, but then would not open any Office program .... kept "preparing to install" ... but never opened even Word or Excel.

    For what it is worth, OpenOffice opens all files just fine .... user prefers actual Office, though. Not to mention we are concerned as to why this is happening.

    Machine is HP AMD Win 7HP Sempron LE-1200 3G ram, 64 bit.

    All other operations seem to work fine .. IE is a bit slow opening, but computer is recently out of the box. These errors are happening on, basically, a clean system.

    Is there any report or log I can submit to help anyone determine this cause?

    Does anyone have any idea how I can mitigate this to make Office12 work?? Before you ask .. YES, the Office is a legit copy, holograms and all. :)

    As always, thank you for your time reviewing and answering this post.

    Don in Tucson
    The Virus Slayer
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