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Office 365/OneDrive question about storage

Discussion in 'Business Applications' started by bj nick, Nov 10, 2019.

  1. bj nick

    bj nick Thread Starter

    Joined:
    Jun 10, 1999
    Messages:
    1,757
    I have just started using OneDrive. I see that the free version offers only 5G of space. But I have Office 365, and it tells me I have only used ~880G out of 1T. However, when I just went to drag some folders into the OneDrive on my HD, it says I don't have enough storage (the folders were only ~6-7 G.) How can I make sure my OneDrive has access to the full allotted amount of storage?

    Note: I just installed OneDrive on both my desktop and laptop, and both are syncing perfectly.....just in case that information is useful.
     
  2. Jayrou

    Jayrou

    Joined:
    Dec 12, 2018
    Messages:
    14
    Where did you download One Drive install files from?

    I would try a log in to the online M365 One Drive account (Web Page logon) and drag/upload the files there, see if they come back to the folder you think is your Office 365 One Drive on the PC, or if you have inadvertently installed/signed in to a Free one on your devices.

    Im not sure what a personal Office 365 account looks like but our One Drive folder on the PC via our Business Office365 is named One Drive - Our Company name and the web based version has a URL ending in *my.sharepoint.com - Ive just tried to download One drive from https://onedrive.live.com/about/en-IE/download/ and its not the same program as my Office 365 version.

    You should be able to log on to your Office 365 subscription portal and download the associated apps for that subscription

    Mine are here https://portal.office.com/account#installs , not sure if yours are the same?.
     
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