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Solved Office 365 won't allow a document to open

Discussion in 'Business Applications' started by Jim73, Aug 19, 2018.

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  1. Jim73

    Jim73 Thread Starter

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    I am the editor of a monthly news letter for an organization and create it in Publisher 2016 and save it as a PDF so my members can open it. I have a hot link in Publisher the works fine, but when I try to open it in the PDF version I get this message:
    upload_2018-8-19_15-15-46.jpeg

    I have deleted the PDF and saved it again to see if that would fix the problem. It did not. I rebooted and tried again, same issue. This happened last week in an Outlook document when it blocked the National Anthem!

    Microsoft support was useless and said Publisher is a commercial application and commercial support is closed on Sunday.

    Does anyone have an idea how to fix this issue? If so, it will be greatly appreciated.
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What is the full path of the saving of these PDF's?
     
  3. Jim73

    Jim73 Thread Starter

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    I think I have resolved the problem, but thanks for the response.
     
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Well, how did you solve this issue, as someone else may have the same issue?
     
  5. Jim73

    Jim73 Thread Starter

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    I opened the PDF using the link in Publisher, copied the URL after it opened, then pasted it in place of the original Publisher link. I then saved the document as a PDF and it now opens.
     
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