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Solved Office 365 won't allow a document to open

Discussion in 'Business Applications' started by Jim73, Aug 19, 2018.

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  1. Jim73

    Jim73 Thread Starter

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    I am the editor of a monthly news letter for an organization and create it in Publisher 2016 and save it as a PDF so my members can open it. I have a hot link in Publisher the works fine, but when I try to open it in the PDF version I get this message:
    upload_2018-8-19_15-15-46.jpeg

    I have deleted the PDF and saved it again to see if that would fix the problem. It did not. I rebooted and tried again, same issue. This happened last week in an Outlook document when it blocked the National Anthem!

    Microsoft support was useless and said Publisher is a commercial application and commercial support is closed on Sunday.

    Does anyone have an idea how to fix this issue? If so, it will be greatly appreciated.
     
    Jim73, Aug 19, 2018
    #1
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    What is the full path of the saving of these PDF's?
     
    DaveA, Aug 20, 2018
    #2
  3. Jim73

    Jim73 Thread Starter

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    I think I have resolved the problem, but thanks for the response.
     
    Jim73, Aug 20, 2018
    #3
  4. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Well, how did you solve this issue, as someone else may have the same issue?
     
    DaveA, Aug 20, 2018
    #4
  5. Jim73

    Jim73 Thread Starter

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    I opened the PDF using the link in Publisher, copied the URL after it opened, then pasted it in place of the original Publisher link. I then saved the document as a PDF and it now opens.
     
    Jim73, Aug 21, 2018
    #5

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