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Office 97 Pro in Win2000

Discussion in 'Business Applications' started by Greg Bruce, Sep 2, 2004.

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  1. Greg Bruce

    Greg Bruce Thread Starter

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    I don't know what happened to my first post but I'll try this again.

    I bought a new (different) computer for my office. I clean installed Win2000 on it, removing everything that was there and replacing it. Then I loaded all the updates that the updater said I needed. So far it worked GREAT, unlike my home machine that I upgraded from 98 to 2000 (that was not fun). It took off and worked great.

    My Office 97 Pro worked great on my home computer probably because it was already there when I upgraded. NO problems.

    ========= This is where the problem begins ========

    I loaded Office 97 Pro onto my office machine, then went out and updated everything that seemed applicable to my use (not assistants, languages, etc.). I did this BEFORE actually opening any of the Office Applications. When I thought I was ready, I tried to open them and received this error message:

    This application must be installed to run. Please run Setup from the location where you originally installed the application.

    I have uninstalled Office, a number of times. I ran a Off97 Eraser program to clean it all out. I ran RegSeeker to clean out my registry and then tried to install again. Nada.

    I saw on a forum somewhere how to enable Compatibility Mode. Will that help? Is there something about all the updates to Win2000 that prevents Office 97 from loading? Can I UNload the updates, re-install Office and then update Win2000? Is there something about the Office 97 updates that prevents it from opening?

    I think I've given you all the information. I could really use some help here. If e-mail is faster, e-mail your help: [email protected]

    THANK YOU!!

    Greg
     
  2. etaf

    etaf Moderator

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  3. Greg Bruce

    Greg Bruce Thread Starter

    Joined:
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    Messages:
    90
    THANK YOU, Etaf. I tried your fixes and they educated me but didn't fix the problem.

    I HAVE fixed the problem and gotten Office 97 to work. I think, though, I unintentionally fibbed to you in my original message. I said I did a clean install of Win2000. I intended to ... I wanted to format the disk & install Win2000 only, but apparently I didn't. There was still a Windows folder on this computer as well as a WINNT folder. My home compuer that works great doesn't have them both. I THINK it was trying to load everything into the Windows 98 OS.

    SO ... I renamed the Windows file and buried it two levels down in a different folder and tried to reload Office 97. It loaded fine and is working great.

    Here's my new question: Can I delete that Windows folder? What will the consequences be? My computer is kind of slowed down after all this. Are there programs still looking for that folder? Is it truly hidden and unaccessible since I renamed it? Do I need to re-install Win2000 and overwrite that 98 folder? Will that screw up my files?

    Some general help would be appreciated.

    THANKS in advance.

    Greg
     
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