Office 97 vs IE 5.5 SP2

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

versatile

Thread Starter
Joined
Oct 25, 2001
Messages
16
Has anyone else had issues with using Office 97 and IE 5.5 SP2 on a Windows 95c box? I've noticed that after upgrading a PC to IE 5.5 SP2 on a Windows 95c box, you cannot add or remove any additional features to Office 97. When you try to Add/Remove features it gives you an error stating "Your previous installation was not complete.” The only way I have found around this is rebuilding the system. You cannot uninstall Office 97 or install it to/from a different location. I was wondering if there was a way around this or a possible fix anyone knows of. It is becoming a pain having to rebuild a complete system when a user needs one small Add-on installed. Thanks!
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,298

versatile

Thread Starter
Joined
Oct 25, 2001
Messages
16
That is actually a different error message. This one doesn't tell you to restart your machine, it just exits the application. Thanks for the links though, I will try some of the options listed. If not, I guess I can contact M$, but I don't think they support 95 anymore.:mad:
 

versatile

Thread Starter
Joined
Oct 25, 2001
Messages
16
Renaming the wininit.ini file didn't work. It creates a new one and still gives me the same error. The exact error message reads: "Microsoft Office 97 setup was not complete successfully". I tried searching M$' knowledge base without any luck. I will try to contact M$, and if I get a response I will post it here. Until then, any additional information would be appreciated!!
 

versatile

Thread Starter
Joined
Oct 25, 2001
Messages
16
No luck with that either... After doing some testing I noticed that even if you have never installed Office 97 on a Win95c box, and it has already been updated to IE 5.5 SP2, then you cannot install Office 97. IE 5.5 SP2 is doing something to the OS that makes it so you cannot install Office 97. I would upgrade to IE 6, but it does not work on Windows 95.
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,298
Hiya

We have just recently found out that there is a program packaged inside the updates at Microsoft that is labelled Spyware. The software I'm on about is Alexa. The thread is here:

http://forums.techguy.org/showthread.php?threadid=62651

Now, could that be causing something to not load properly with Office 97? Just a thought.

Anyway, lets see if it may. Go here and download AddAware www.lavasoftusa.org
Install and run it, ensuring that Deep registry Scan is enabled. remove all except any references to Web3000 or new.net. If you're unsure, copy/paste the list here.

Also, get RefUpdate from there, install and run it to get the latest updates.

Regards

eddie
 

versatile

Thread Starter
Joined
Oct 25, 2001
Messages
16
Thanks for the idea, it was a good one. After running the Ad-Aware scan it only found 3 files, which all looked like they were cookies from doubleclick. After removing those it still gave me the same error. I think there is a compatibility issue with MS no longer supporting Windows 95. Thanks again!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top