Office problems after Win XP reinstall

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suehi

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Joined
Apr 2, 2002
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18
After re-installing Win XP & Office XP for Teachers & Students & the updates, I can't import my notes and contacts into Outlook. I saved them as Comma Separated Values Windows but I get an error message when I try to import.

Also, the Outlook bar only finds missing folders when I click on ony icon (eg contacts) but from the folder list there is no problem going to contacts or notes or any other folder.

Any advice much appreciated.

Sue
 
Joined
Feb 14, 1999
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11,746
First Name
Anne
Sue:

What email program did you use before?

Also, you'll want to run Detect and Repair from the Help menu. You'll be asked if you want to "restore your shortcuts" and you'll say yes...
 

suehi

Thread Starter
Joined
Apr 2, 2002
Messages
18
I've already done that & did it again, but it doesn't fix anything.

Thanks for the quick reply :)
 
Joined
Feb 14, 1999
Messages
11,746
First Name
Anne
You exported to CSV??
Here's what I would do if I were you (and have done before).

Create a note or two and a contact or two in your new Outlook.
Export them to an Excel file.
Open the CSV file from Excel.
See if you can copy/paste from the CSV/Excel into the OL/Excel file.

When you're all done...import...

As for your shortcuts, I personally hate them. Hee hee. I use the folder list always. Just delete the darn shortcuts, and drag from your folder list to your shortcut bar to recreate them. :)

I'll be watching for email notifs for an hour or so yet...
 

suehi

Thread Starter
Joined
Apr 2, 2002
Messages
18
Nup, didn't work. I guess I'll have to copy them all by hand. The exporting & copy/paste was fine but I still got the error message saying the translator couldn't do it when I went to import.

I don't really use the shortcuts either. I just wanted to make sure there was nothing wrong :) Thanks
Sue
 
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