OFFICE PROGRAMS very slow to open up documents

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kkoray

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Joined
Nov 8, 2007
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4
OFFICE PROGRAMS very slow to open up documents
SYMPTOMS:

1) When person double clicks on the documents programs waits aprx: 2 min then word opens up and document opens up. File on the desktop and the network drive same problem.

2) When I open word,excel alone by double clicks on word,excel etc.. shortcut, it opens up fast. When I drag the files on it, it opens up fast.

Program: Microsoft Office 2007 another computer same problem Windows Office 2003 SP3
Word 2007 12.0.6017.5000 all updates downloaded and installed.
Operation System: Windows XP SP2 fully updated. IE7.

To Solve:
I run Spybot 1.5.1 fully updated and cleared up like 16 issues. didn't help. I CHECK ON STARTUP. I check on couple thinks on Microsoft website but didn't help.
I attached the hijackthis log.

Thanks a lot.

I'M AN iT SPECIALIST AND WORK FOR 35 COMPANIES IN MANHATTAN NEWYORK. PLEASE DO NOT POST ANY INFORMATION IF YOU know something.
EXAMPLE: DISABLE ANTI-VIRUS or Do detect and repair in office :)
 

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kkoray

Thread Starter
Joined
Nov 8, 2007
Messages
4
Compability for 2003 nope. I didn't install that.
I will work on this issue tonight.
computers looses network drives sometimes too. but opening up documents in both network drives and desktop is same. Weird I have 14 thinks to check on if I figure it out I let you guys know.

Thank you for reading.
 
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