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OFFICE PROGRAMS very slow to open up documents

Discussion in 'Business Applications' started by kkoray, Nov 8, 2007.

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  1. kkoray

    kkoray Thread Starter

    Joined:
    Nov 8, 2007
    Messages:
    4
    OFFICE PROGRAMS very slow to open up documents
    SYMPTOMS:

    1) When person double clicks on the documents programs waits aprx: 2 min then word opens up and document opens up. File on the desktop and the network drive same problem.

    2) When I open word,excel alone by double clicks on word,excel etc.. shortcut, it opens up fast. When I drag the files on it, it opens up fast.

    Program: Microsoft Office 2007 another computer same problem Windows Office 2003 SP3
    Word 2007 12.0.6017.5000 all updates downloaded and installed.
    Operation System: Windows XP SP2 fully updated. IE7.

    To Solve:
    I run Spybot 1.5.1 fully updated and cleared up like 16 issues. didn't help. I CHECK ON STARTUP. I check on couple thinks on Microsoft website but didn't help.
    I attached the hijackthis log.

    Thanks a lot.

    I'M AN iT SPECIALIST AND WORK FOR 35 COMPANIES IN MANHATTAN NEWYORK. PLEASE DO NOT POST ANY INFORMATION IF YOU know something.
    EXAMPLE: DISABLE ANTI-VIRUS or Do detect and repair in office :)
     

    Attached Files:

  2. WAJ0606

    WAJ0606

    Joined:
    Oct 10, 2007
    Messages:
    137
    I'm assuming you have downloaded the compatibility pack for 2003?
     
  3. kkoray

    kkoray Thread Starter

    Joined:
    Nov 8, 2007
    Messages:
    4
    Compability for 2003 nope. I didn't install that.
    I will work on this issue tonight.
    computers looses network drives sometimes too. but opening up documents in both network drives and desktop is same. Weird I have 14 thinks to check on if I figure it out I let you guys know.

    Thank you for reading.
     
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