Office - Student/Teacher Edition - moving computers

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penmark

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Dec 25, 2005
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I have Microsoft Office Student and Teacher edition, which I bought at retail and have installed on three computers. I am buying a new computer and would like to add it to that computer. I realize I will have to transfer the license key info to the new puter and deactivate it on the old computer. Does anyone know who you have to call to do this and how does it work in practice?
 
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Jul 25, 2004
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What do you mean how it works in practice? If you are asking should you be able to, yes, you should be able to.
 

penmark

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Dec 25, 2005
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Who do you call to get this done? Does the uninstall info transmit electronically to Microsoft or do they simply take your word that you uninstalled it? And, what if i have to reformat the hard drive? Can I use the same license key or do i have to call them again?
 
Joined
Oct 22, 2005
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Uninstalling will not transmit anything.

If after installing and the activation fails, you can call 24/7 to ask for help with activation. Best answer is to tell them that the previous computer is out of service or that a reformat or replacemnet of hard drive and they will provide you with an activation key.

You can locate the number from the Help/activation from the file menu.
 
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If you have not reactivated for several months, its likely it will install and activate OK anyway, MS appear to "reset" their activation database periodically.

Otherwise a phone call as above will be needed, but only if it fails to activate.
 
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