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Office Word 2003 opening too slowly- any suggestions?

Discussion in 'Virus & Other Malware Removal' started by beaglehound, Nov 8, 2011.

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  1. beaglehound

    beaglehound Thread Starter

    Jul 15, 2003
    I am using Microsoft Office Word 2003
    Windows Vista
    Google Chrome
    Norton's Anti-Virus

    Here are the problems:

    1. Occasional messages saying it cannot find the file. I'll try again and it finds the file
    2. Occasional message saying "Office Word not responding"
    3. Significant delay in opening existing document and/or new document file. This is the biggest problem I'm having. By delay I'm saying it usually takes at least a minute, sometimes longer to open

    I've read that the file "Normal.dot" may be the culprit and could be corrupted or damaged. Before I begin making changes by renaming this file is there a way of knowing if the file is in fact damaged and/or corrupted? Should I just go ahead an do a name change and see if it helps?

    If the file is okay or I've changed it and there is no improvement what other reasons could be causing this?
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