Office XP Word error on startup

[NateRD23]

I believe this is the right forum for this issue. I have a PC that has Office XP installed and Word keeps giving me an error everytime I open it. Its one of those generic "Word has encountered and error and we are sorry for the inconvience". And then there is a check box asking you if you would like to recover the document and restart Word. Even upon doing that it still gave the error. I have uninstalled and reinstalled Office, installed Office over itself, tried to copy over the normal template with a normal template that worked, rebooted, and even recreated the profile.

What I dont get is that Word works fine for other users on that PC. I have ran out of options at this point. Any suggestions?

Thanks.

 

[JohnWill]

Sounds like you have a corrupted user profile, since Word works for other users. In extreme cases, I've had to create a new profile for a user and junk the old one.

 

[NateRD23]

The problem is that I have done that. We deleted the user's profile folder and then created it again, still no go.

 

[DoubleHelix]

Immediately after creating a new, clean profile, this error pops up? Before you restore any of the settings or data? How are you creating a new profile? You're not copying the old one over, are you?

 

[NateRD23]

Ok we changed the profile folder name to something else. Then logged back in as her creating the new folder. And then going from there.