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Solved Oh nice another black screen

Discussion in 'Hardware' started by EnslavedSpoon, Oct 4, 2019.

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  1. EnslavedSpoon

    EnslavedSpoon Thread Starter

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    Basically, I updated my laptop yesterday. It got a broken screen so I use an external one. Coming back home, trying to start it and... Surprise !! Nothing ! After multiples tries, I was lost. Nothing happened, I just updated it. The external screen works, he is not dead cause it says 'no signal' (I mean.. the screen is not broken). Everything is plugged in. I tried the easy thing, unplugging and plugging back and other random things that got through my head. Nothing. The fans and all starts up tho, I can hear also the hard disk spinning and all ! Just no screen. Idk if the cable died or something like that, but the monitor detects that it is plugged in. No connectors are bend or anything. S E N D H E L P (btw sorry for the English I'm french lol)
     
  2. SeanLaurence

    SeanLaurence

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    Your English is just fine, better than the health of your computer I would say.
    Could you give us a better idea of what we are working with here? Make/Model of computer and monitor, Operating system, type of display cable connection between the computer and monitor?

    You seem to have a good idea on how to troubleshoot.
    If you have another computer and/or monitor available, you could try the monitor on the other computer and /or try another monitor on your computer.

    If the computer is a laptop, then try turning it off, removing the battery, and running it without the battery a& see if that resolves the problem. I know this makes no sense, but sometimes a malfunctioning battery causes weirdness.

    If none of that works, you may have to take it into a repair shop.
     
  3. EnslavedSpoon

    EnslavedSpoon Thread Starter

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    Model of the laptop: not sure, an X555LAB or an R511L (it had those two names on the technical sheet).

    Monitor model: It's a DELL SP2008WFP. I think it's old.

    OS: Windows 10 pro or family.

    Display connection type: VGA.

    Thanks for the help ! I got a lot of projects going on I hope i will find a way to fix it...

    Also everything on this laptop is stupid. To remove the back of it I also need to remove something that sticks the back and the other front panel that you can see when you open the computer (yes this is hard to understand) and the battery is not a normal battery (the one looking like thick sticks) no, it's a flat thing. The problem can't come from the gpu because it's those types of gpu integrated in the cpu. Hope you can help. I'll try another cable if I can find one.
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    I don't know why it went into the moderation queue but I just approved it.
     
  5. EnslavedSpoon

    EnslavedSpoon Thread Starter

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    Just noticed that the hdd does a weird noise. Normally, when I start the PC it does a little "beep!" And when I close it, it does like uh.. when a very high voltage thing turns off, goes to high pitched to low pitched (those sounds are made by the hdd and are not added by the computer). Now, it's a low pitched beep, and when it shut down, it does the same noise that he does when I close it, but very high pitched, I am more and more lost in understanding why it dosent work lol.
     
  6. SeanLaurence

    SeanLaurence

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    That looks to be a fairly inexpensive laptop. It is probably at the end of its service life. The cost of any repairs will exceed the value of the laptop (a new hard drive and a new screen) . I hope you have your data backed up, because given the unusual noises you are hearing from the hard drive, it may be the hard drive that is broken.
    I suggest you take it into a repair shop that will do a free evaluation.
    Then you will have to deal with finding a replacement.
     
  7. EnslavedSpoon

    EnslavedSpoon Thread Starter

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    Yeah it's a really bad laptop but the little lamps that says when something happens in the computer shows that the hdd is doing some thingies oh wait EDIT but it's not a edit and it's something I remembered : if all the little lights are up at the same time means DEATH oh no oh wait another edit that is not really an edit : the light of the hard disk flickers sometimes but not as much as usual. Is it halfway dead ? Is there any ways to get the storage in a broken hard disk ? Did my computer died because an update or is it a coincidence
     
  8. EnslavedSpoon

    EnslavedSpoon Thread Starter

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    Now the hard disk lights totally stopped, and I can't hear it anymore. Looks like it is FUNERALS TIME. I think if I manage to open it, and if I change the hard drive, it could work. Time to revive a PC halfway dead cause he dosent have any screen
     
  9. SeanLaurence

    SeanLaurence

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    Take a deep breath. Don't panic (it will not help.)
    It is probably kind of a coincidence that the system failed after the update. Updates do alot of writing to the disk and stresses it.
    Do take the computer somewhere that can do data recovery if you need to get data off the Hard drive. Stop trying to use the computer as it may damage itself more.

    It is like driving on a flat tire. The tire is repairable if it is a small puncture, but if you drive on a flat, it will damage the tire beyond repair, and maybe the wheel as well.
     
  10. EnslavedSpoon

    EnslavedSpoon Thread Starter

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    Actually, the hard drive itself was not broken lol i don't know what it is i think my computer had the big stupid and just shutted down while updating. There is no problem, my dad gave me his computer he used at work (something recent, and actually better than the computer that broke). Everything is fine, everything is good EXCEPT i lost all my files, nothing important E X C E P T a save file of a video i was editing (ouch been working on it for like 14 hours in total) oh also by trying to get the files from the pc hard drive with a copy thingy thing thong machine, it almost caught fire and it broke cause i switched the hard drives places (it smelt like burned plastic)
     
  11. SeanLaurence

    SeanLaurence

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    "a copy thingy thing thong machine" ? Is that a Sata docking station or a SATA to USB adapter?
    Yes, do remember the cardinal rule of PC repair: "The device operates as long as the magic smoke is trapped inside of it, but when the smoke escapes from it, the device ceases to operate."
    Always power down equipment before plugging or unplugging.
    The exceptions to that rule are USB devices (The USB side only - Do not disconnect a powered on SATA connector) Audio and Video connectors, camera memory cards.
     
  12. EnslavedSpoon

    EnslavedSpoon Thread Starter

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    sata docking station
     
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