OL 98 - out of office assistant disappears

[mrsjon01]

Hello. One of my users is running OL 98 corporate on NT 4, SP5 and the Out of Office assistant literally disappears after reboot. I enabled Exchange Extensions Commands and it appeared, and I set up an auto reply. The user wanted to verify that the assistant would remain after reboot, so we rebooted and lost it again. I'm thinking that an interim fix is to leave it and not reboot, but does anyone know of a more permanent solution? Thanks!

 

[Anne Troy]

Perhaps this user doesn't have rights to the registry, so it doesn't keep that setting. See if you can temporarily give him rights to the registry until that settings is permanent, then take them back off.

 

[mrsjon01]

Thanks for the quick reply. I am new to this job and unfortunately I don't know how to assign rights to the registry alone. If I give her admin rights thru User Manager do you think that would be sufficient? Thanks again

 

[mrsjon01]

Thanks for the quick reply. I am new to this job and unfortunately I don't know how to assign rights to the registry alone. If I give her admin rights thru User Manager do you think that would be sufficient? Thanks again

 

[Anne Troy]

I *think* so.

 

[mrsjon01]

Dreamboat, thanks for your help but making the user an admin didn't solve the problem. Is there anything else I should try?
Thanks!!!

 

[Anne Troy]

If you like, I can move this to the Windows forum (let me know if NT or not), and perhaps someone can answer administrative questions there.