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Solved Older Sony Flat Screen TV Annoyance ???

Discussion in 'Do It Yourself (Not Computer-Related)' started by BearKiller, Mar 17, 2018.

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  1. BearKiller

    BearKiller Thread Starter

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    I Google-searched this to no avail.

    My mother (way up in years) has a Sony flat-screen TV (I think it says "Bravia" but don't hold me to that).

    This is not a "smart" TV, in that it has no Ethernet nor wireless connectivity.

    She bought this in 2012, as best she can remember; and, ever since day one, regardless of whether watching TV or DVD/VHS, there is a very annoying strip of icons that continuously appears, sometimes at the top, sometimes at the bottom, and sometimes both.

    This strip of about six icons covers about 20% of the screen.

    She can make it go away only for a moment by pressing a "return" button on the remote; it will reappear in less than a minute.

    I have done everything short of throwing a brick through the screen, yet I cannot make this annoyance cease to keep reappearing.

    She just constantly keeps the remote in hand; and, when the strip appears, she presses the "return" button.

    Why she didn't address this years ago is beyond me.

    Does anyone know a solution ?

    Thanks for reading and all help is appreciated.
     
  2. BearKiller

    BearKiller Thread Starter

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    I may have found a solution, but I won't know for certain until I can get back to her house and check it out.

    According to my findings, the TV is in "Demo" mode; to get rid of this Demo mode, one must find a "menu" button on the side of the TV, and press and hold it for ten-plus seconds, until a message appears saying demo off.

    Once I finally worded my search correctly, I found that it is a very popular complaint with Sony TVs.

    I tried to walk her through this on the phone, but one would have thought I was trying to teach her calculus in one easy lesson .....
     
  3. SpywareDr

    SpywareDr

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    If it looks like this 40" Sony KDL40X3500, the Menu button is on the back left side of the TV down at the bottom.

    bearkiller_20180318_01.jpg
     
  4. BearKiller

    BearKiller Thread Starter

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    Thanks: I will check it out when I am next at her house, probably early this week. The picture is a big help.
     
  5. SpywareDr

    SpywareDr

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    You're welcome.
     
  6. BearKiller

    BearKiller Thread Starter

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    Mission Accomplished !
    On her TV, instead of saying "Menu" it said "Home" ; when I first pressed "Home", the screen said "this feature is not available etc., etc."; I just kept holding the button; and, in a few seconds, the screen said "Demo Mode: Off"
    I watched it for about half-an-hour and did not see the annoyance pop up, so I am going to mark it Case Closed.

    Thanks.
     
  7. SpywareDr

    SpywareDr

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    Excellent! (y)
     
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