Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.

olmarik.tdl4 trojan infection

1K views 1 reply 2 participants last post by  Blade81 
#1 ·
Hello I'm new.... my laptop is infected: I keep getting the message: Operating memory - Win 32/olmarik.tdl4 trojan unable to clean. Can anyone help? Thanks.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 1
RAM: 5540 Mb
Graphics Card: Intel(R) HD Graphics Family, -1517 Mb
Hard Drives: C: Total - 938758 MB, Free - 882655 MB;
Motherboard: Dell Inc., 034W60
Antivirus: ESET NOD32 Antivirus 5.2, Updated and Enabled


 
#2 ·
Hi,

Download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds file to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop. Post them back to your topic.
 
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top