On startup "Error loading comm.drv windows must be reinstalled" message appears

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drachir

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Feb 7, 2005
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I have an older computer with windows 98 yesterday I was installing software from a cd for dial-up when the power went out when I went to restart the computer I got the message "missing comm.drv windows needs to be reinstalled. I also get a reading saying that Himem sys. is missing. I can not start windows under safe mode.
 

eddie5659

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Malware Specialist
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Mar 19, 2001
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Hiya and welcome

As this has just been recent, see if a restore will help.

if you can get to DOS, at the prompt, type the following:

scanreg/restore

and pick a date prior to the problem. Don't pick the oldest date.

This should take you back to before you installed the CD,a nd the power went out. If not, we'll try something else.

Regards

eddie
 

flavallee

Frank
Trusted Advisor
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May 12, 2002
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81,536
Drachir:

That's one good example of why a battery-backup unit should be a part of a computer setup. It especially comes in handy when you have a sudden momentary flicker or a power outage that lasts just a few minutes. Your computer will keep right on humming along. I have an "APC" 725VA(about $75.00) unit connected to each of my desktops. (y)
 

eddie5659

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Malware Specialist
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37,258
Got an email:

hey, thanks for the reply. Anyways, I messed around the computer little bit and resolved my memory problem from DOS. I also tried the System restore but to no avail. I keep getting the same statement that it cannot find
Comm.drv. I also had just installed a modem. Could this be related??? It also keeps on telling me that i need to reinstall windows. What is comm.drv is it a driver?? Also I was given the advice of a startup card to reboot my drivers. However I am unable to make one from DOS. I can not start windows under any mode.
Does the error message that comes up for the Himem.sys look like this, or different:

Missing Himem.sys. Make sure that the file is in your Windows directory and that its location is correctly specified in your CONFIG.SYS file

As to the original problem, you may want to take a look at this:

http://support.microsoft.com/kb/140441/EN-US/



eddie
 
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