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On startup "Error loading comm.drv windows must be reinstalled" message appears

Discussion in 'Earlier Versions of Windows' started by drachir, Feb 7, 2005.

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  1. drachir

    drachir Thread Starter

    Joined:
    Feb 7, 2005
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    I have an older computer with windows 98 yesterday I was installing software from a cd for dial-up when the power went out when I went to restart the computer I got the message "missing comm.drv windows needs to be reinstalled. I also get a reading saying that Himem sys. is missing. I can not start windows under safe mode.
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    34,048
    Hiya and welcome

    As this has just been recent, see if a restore will help.

    if you can get to DOS, at the prompt, type the following:

    scanreg/restore

    and pick a date prior to the problem. Don't pick the oldest date.

    This should take you back to before you installed the CD,a nd the power went out. If not, we'll try something else.

    Regards

    eddie
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,732
    First Name:
    Frank
    Drachir:

    That's one good example of why a battery-backup unit should be a part of a computer setup. It especially comes in handy when you have a sudden momentary flicker or a power outage that lasts just a few minutes. Your computer will keep right on humming along. I have an "APC" 725VA(about $75.00) unit connected to each of my desktops. (y)
     
  4. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
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    Messages:
    34,048
    Got an email:

    Does the error message that comes up for the Himem.sys look like this, or different:

    Missing Himem.sys. Make sure that the file is in your Windows directory and that its location is correctly specified in your CONFIG.SYS file

    As to the original problem, you may want to take a look at this:

    http://support.microsoft.com/kb/140441/EN-US/



    eddie
     
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