one computer in network can't connect to internet

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CarinaR

Thread Starter
Joined
Jan 10, 2013
Messages
2
Hi,

I have three computers on a wireless network. All were doing fine until yesterday afternoon. Then the main one I work on stopped being able to see the internet. I can see that it reaches the wifi router, but not the internet. I am on Uverse and have reset both that machine and the wifi cisco one multiple times, to no effect.

Am on Vista 7, primarily trying to use firefox, but the network sharing center can't figure out why this particular machine can't see the internet and is putting me at "local only"

Help????

Thanks
Carina
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,487
What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG , Webroot etc

lets see the following please

ipconfig /all
Three Ping tests
xirrus screen shot

------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

We would like to see the results from an ipconfig /all - post back the results in a reply here.

This should also work for windows 8
Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results into notepad and then automatically open the notepad and display on your screen.

Now all you need to do is copy and paste those results into a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will now be highlighted
Next
From the notepad menu - choose Edit - Copy

Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
The results from the notepad should now appear in the forum reply.
------------------------------------------------------------------------

------------------------------------------------------------------------
Ping Tests
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

Start> Run {search bar in Vista/W7}> type CMD to open a command prompt box
(A new dialogue box - black with white font, will appear on screen ):

For Windows 8
to open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.

Type the following command
Ping {then a space and then add the number that is shown against the item labelled "default gateway" shown in the results from the ipconfig /all}
Post back the results in a reply here
right click in the command prompt box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping google.com
Post back the results in a reply here
right click in the command prompt box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

Type the following command
Ping 209.183.226.152
Post back the results in a reply here
right click in the command prompt box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste
For your information only
these tests will check various stages of the connection, the first ping test, ping default gateway checks to see if you still have a connection to the router.
The next two Ping google.com & Ping 209.183.226.152 tests the connection to internet. google is to test by name and the ping test using a number is checking that a connection exists without DNS.
these tests then confirm if there is a dns issue on the connection.

------------------------------------------------------------------------

------------------------------------------------------------------------
Run Xirrus Wi-Fi Inspector
Download and install

If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

{If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need will need to have NET Framework installed for the WiFi Inspector to function.
On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

Run the program

A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

post a screen shot of the program running.
if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)

To post a screen shot of the active window.
1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
OR
2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
note: the signal level is a negative number, so for example -88 is worst and -40 is better

If you are using the Mac OS then use http://www.istumbler.net/

if you want to optimise base station position and signal strength / dead spots use
http://www.chimoosoft.com/products/apgrapher/ which has a graph function to monitor signal
------------------------------------------------------------------------
 

CarinaR

Thread Starter
Joined
Jan 10, 2013
Messages
2
[FONT=&quot]C:\Users\Carina>ipconfig/all[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Windows IP Configuration[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Host Name . . . . . . . . . . . . : Carina-Studio[/FONT]
[FONT=&quot] Primary Dns Suffix . . . . . . . :[/FONT]
[FONT=&quot] Node Type . . . . . . . . . . . . : Hybrid[/FONT]
[FONT=&quot] IP Routing Enabled. . . . . . . . : No[/FONT]
[FONT=&quot] WINS Proxy Enabled. . . . . . . . : No[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Ethernet adapter Bluetooth Network Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-25-56-DE-E9-BB[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Wireless LAN adapter Wireless Network Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 0C-60-76-00-E9-51[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] IPv4 Address. . . . . . . . . . . : 10.10.10.120(Preferred)[/FONT]
[FONT=&quot] Subnet Mask . . . . . . . . . . . : 255.255.255.0[/FONT]
[FONT=&quot] Lease Obtained. . . . . . . . . . : Thursday, January 10, 2013 8:30:48 AM[/FONT]
[FONT=&quot] Lease Expires . . . . . . . . . . : Friday, January 11, 2013 8:30:46 AM[/FONT]
[FONT=&quot] Default Gateway . . . . . . . . . : 10.10.10.1[/FONT]
[FONT=&quot] DHCP Server . . . . . . . . . . . : 10.10.10.1[/FONT]
[FONT=&quot] DNS Servers . . . . . . . . . . . : 8.8.8.8[/FONT]
[FONT=&quot] NetBIOS over Tcpip. . . . . . . . : Enabled[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Ethernet adapter Local Area Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-22-19-FA-74-4A[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 6:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{241A3507-2C48-4F5B-9D13-D90BCA85A[/FONT]
[FONT=&quot]2D5}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 7:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 02-00-54-55-4E-01[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 11:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{646941CD-D3CC-45D4-BB23-80D5E61B6[/FONT]
[FONT=&quot]E85}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 13:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{6467E106-9101-4FB7-AB66-451ADD21A[/FONT]
[FONT=&quot]7CA}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]C:\Users\Carina>[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Microsoft Windows [Version 6.0.6002][/FONT]
[FONT=&quot]Copyright (c) 2006 Microsoft Corporation. All rights reserved.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]C:\Users\Carina>ipconfig/all[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Windows IP Configuration[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Host Name . . . . . . . . . . . . : Carina-Studio[/FONT]
[FONT=&quot] Primary Dns Suffix . . . . . . . :[/FONT]
[FONT=&quot] Node Type . . . . . . . . . . . . : Hybrid[/FONT]
[FONT=&quot] IP Routing Enabled. . . . . . . . : No[/FONT]
[FONT=&quot] WINS Proxy Enabled. . . . . . . . : No[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Ethernet adapter Bluetooth Network Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-25-56-DE-E9-BB[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Wireless LAN adapter Wireless Network Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 0C-60-76-00-E9-51[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] IPv4 Address. . . . . . . . . . . : 10.10.10.120(Preferred)[/FONT]
[FONT=&quot] Subnet Mask . . . . . . . . . . . : 255.255.255.0[/FONT]
[FONT=&quot] Lease Obtained. . . . . . . . . . : Thursday, January 10, 2013 8:30:48 AM[/FONT]
[FONT=&quot] Lease Expires . . . . . . . . . . : Friday, January 11, 2013 8:30:46 AM[/FONT]
[FONT=&quot] Default Gateway . . . . . . . . . : 10.10.10.1[/FONT]
[FONT=&quot] DHCP Server . . . . . . . . . . . : 10.10.10.1[/FONT]
[FONT=&quot] DNS Servers . . . . . . . . . . . : 8.8.8.8[/FONT]
[FONT=&quot] NetBIOS over Tcpip. . . . . . . . : Enabled[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Ethernet adapter Local Area Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-22-19-FA-74-4A[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 6:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{241A3507-2C48-4F5B-9D13-D90BCA85A[/FONT]
[FONT=&quot]2D5}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 7:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 02-00-54-55-4E-01[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 11:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{646941CD-D3CC-45D4-BB23-80D5E61B6[/FONT]
[FONT=&quot]E85}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 13:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{6467E106-9101-4FB7-AB66-451ADD21A[/FONT]
[FONT=&quot]7CA}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]C:\Users\Carina>ipconfig /all>netork.txt&network.txt[/FONT]
[FONT=&quot]'network.txt' is not recognized as an internal or external command,[/FONT]
[FONT=&quot]operable program or batch file.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]C:\Users\Carina>ipconfig /all[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Windows IP Configuration[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Host Name . . . . . . . . . . . . : Carina-Studio[/FONT]
[FONT=&quot] Primary Dns Suffix . . . . . . . :[/FONT]
[FONT=&quot] Node Type . . . . . . . . . . . . : Hybrid[/FONT]
[FONT=&quot] IP Routing Enabled. . . . . . . . : No[/FONT]
[FONT=&quot] WINS Proxy Enabled. . . . . . . . : No[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Ethernet adapter Bluetooth Network Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-25-56-DE-E9-BB[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Wireless LAN adapter Wireless Network Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 0C-60-76-00-E9-51[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] IPv4 Address. . . . . . . . . . . : 10.10.10.120(Preferred)[/FONT]
[FONT=&quot] Subnet Mask . . . . . . . . . . . : 255.255.255.0[/FONT]
[FONT=&quot] Lease Obtained. . . . . . . . . . : Thursday, January 10, 2013 8:30:48 AM[/FONT]
[FONT=&quot] Lease Expires . . . . . . . . . . : Friday, January 11, 2013 8:30:47 AM[/FONT]
[FONT=&quot] Default Gateway . . . . . . . . . : 10.10.10.1[/FONT]
[FONT=&quot] DHCP Server . . . . . . . . . . . : 10.10.10.1[/FONT]
[FONT=&quot] DNS Servers . . . . . . . . . . . : 8.8.8.8[/FONT]
[FONT=&quot] NetBIOS over Tcpip. . . . . . . . : Enabled[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Ethernet adapter Local Area Connection:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-22-19-FA-74-4A[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : Yes[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 6:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{241A3507-2C48-4F5B-9D13-D90BCA85A[/FONT]
[FONT=&quot]2D5}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 7:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 02-00-54-55-4E-01[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 11:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{646941CD-D3CC-45D4-BB23-80D5E61B6[/FONT]
[FONT=&quot]E85}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Tunnel adapter Local Area Connection* 13:[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot] Media State . . . . . . . . . . . : Media disconnected[/FONT]
[FONT=&quot] Connection-specific DNS Suffix . :[/FONT]
[FONT=&quot] Description . . . . . . . . . . . : isatap.{6467E106-9101-4FB7-AB66-451ADD21A[/FONT]
[FONT=&quot]7CA}[/FONT]
[FONT=&quot] Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0[/FONT]
[FONT=&quot] DHCP Enabled. . . . . . . . . . . : No[/FONT]
[FONT=&quot] Autoconfiguration Enabled . . . . : Yes[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]C:\Users\Carina>[/FONT]



[FONT=&quot]C:\Users\Carina>ping 10.10.10.1[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Pinging 10.10.10.1 with 32 bytes of data:[/FONT]
[FONT=&quot]Reply from 10.10.10.1: bytes=32 time=4ms TTL=64[/FONT]
[FONT=&quot]Reply from 10.10.10.1: bytes=32 time=1ms TTL=64[/FONT]
[FONT=&quot]Reply from 10.10.10.1: bytes=32 time=1ms TTL=64[/FONT]
[FONT=&quot]Reply from 10.10.10.1: bytes=32 time=1ms TTL=64[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Ping statistics for 10.10.10.1:[/FONT]
[FONT=&quot] Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),[/FONT]
[FONT=&quot]Approximate round trip times in milli-seconds:[/FONT]
[FONT=&quot] Minimum = 1ms, Maximum = 4ms, Average = 1ms[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]C:\Users\Carina>ping google.com[/FONT]
[FONT=&quot]Ping request could not find host google.com. Please check the name and try again.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]C:\Users\Carina>ping 209.183.226.152[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Pinging 209.183.226.152 with 32 bytes of data:[/FONT]
[FONT=&quot]Request timed out.[/FONT]
[FONT=&quot]Request timed out.[/FONT]
[FONT=&quot]Request timed out.[/FONT]
[FONT=&quot]Request timed out.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Ping statistics for 209.183.226.152:[/FONT]
[FONT=&quot] Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]C:\Users\Carina>[/FONT]



Thanks for any tips or advice,
Carina
[FONT=&quot][/FONT]

[FONT=&quot][/FONT]

[FONT=&quot][/FONT]
[FONT=&quot]
[/FONT]
 

etaf

Wayne
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Joined
Oct 2, 2003
Messages
65,487
What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, Mcafee , AVG , Webroot etc
 
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