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One computer on my router not accessing internet

Discussion in 'Networking' started by Maverick69, Dec 14, 2011.

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  1. Maverick69

    Maverick69 Thread Starter

    Joined:
    Dec 14, 2011
    Messages:
    2
    Hi

    I’m not a savvy when it comes to computers so I hope someone can help me. Just recently I have one of my computers connected to my router not able to access internet, while all the other ones can. I have a wireless and 2 LAN connection to my router 1 computer from the LAN connection works but I’m having trouble with the other one.

    When I connect my cable from the modem directly to the my computer internet works fine.

    I tried resetting Winsock didn’t work.
    Tried changing my cable didn’t work.
    Scanned for any viruses or malware none detected.

    Also I can ping my router with no problem, but when it comes to pinging google.com or any other website I get the message timed out and get 100% loss.

    Running on Windows Vista 64bit
    Router: D-link DIR-655

    Thanks for your help :)
     
  2. dlsayremn

    dlsayremn

    Joined:
    Feb 9, 2008
    Messages:
    1,862
    Probaly a DNS issue.

    Post the ipconfig /all information for the computer that doesn't work and the one that does.


    From a JohnWill post.
    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type the following commands one at a time, followed by the Enter key:

    NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

    Do NOT include the <> either, they're just to identify the values for substitution.

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 74.125.45.100

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. Maverick69

    Maverick69 Thread Starter

    Joined:
    Dec 14, 2011
    Messages:
    2
    Hi dlsayremn,
    Here is the information:

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Users\Tony>ipconfig/all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : Tony--PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
    Physical Address. . . . . . . . . : 00-23-54-49-D8-D3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::947a:9b2b:778:e6e9%12(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : December-14-11 5:08:43 PM
    Lease Expires . . . . . . . . . . : December-21-11 5:08:44 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 251667284
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-F7-AE-E8-00-23-54-49-D8-D3
    DNS Servers . . . . . . . . . . . : 192.168.0.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{E779A662-00A3-4B2B-AF59-FD7C8626952A}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\Tony>PING 192.168.0.101
    Pinging 192.168.0.101 with 32 bytes of data:
    Reply from 192.168.0.101: bytes=32 time<1ms TTL=128
    Reply from 192.168.0.101: bytes=32 time<1ms TTL=128
    Reply from 192.168.0.101: bytes=32 time<1ms TTL=128
    Reply from 192.168.0.101: bytes=32 time<1ms TTL=128
    Ping statistics for 192.168.0.101:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    C:\Users\Tony>PING 192.168.0.1
    Pinging 192.168.0.1 with 32 bytes of data:
    Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms
    C:\Users\Tony>PING 192.168.0.1
    Pinging 192.168.0.1 with 32 bytes of data:
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
    Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    C:\Users\Tony>PING 74.125.45.100
    Pinging 74.125.45.100 with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.
    Ping statistics for 74.125.45.100:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
    C:\Users\Tony> PING yahoo.com
    Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
    Request timed out.
    Request timed out.
    Reply from 209.191.122.70: bytes=32 time=54ms TTL=54
    Request timed out.
    Ping statistics for 209.191.122.70:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 54ms, Maximum = 54ms, Average = 54ms
     
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