1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

One of us is going out of the window soon

Discussion in 'Hardware' started by jscb1, Jan 7, 2006.

Thread Status:
Not open for further replies.
  1. jscb1

    jscb1 Thread Starter

    Joined:
    Dec 20, 2004
    Messages:
    80
    Starting up seems to be causing my computer (3.06Ghz Pentium IV processor, 512MB RAM running Windows XP Home SP2 (upgraded from SP1 using free disc from Microsoft )) a few problems. The most recent blue screens advised:

    WORKER_THREAD_RETURNED_AT_BAD_IRQL

    After the message about “If this is the first time…” one advised:

    ***STOP: 0x000000E1(0x805A00DF, 0x00000002, 0x832D1E50, 0x832D1E50)

    And the next one:

    ***STOP: 0x000000E1(0x805A00DF, 0x00000002, 0x832CC148, 0x832CC148)

    I’ve also found it running very slowly every so often, but restarting has usually solved that. Spybot S&D caught and killed some tracking cookies yesterday, but could they be responsible? I re-ran it and Ad-Aware to ensure they didn’t reappear.

    I attach the Hijack This log from this morning:

    Logfile of HijackThis v1.99.1
    Scan saved at 09:33:46, on 07/01/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\BTModemProtection.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    C:\Program Files\Hijackthis\HijackThis.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\wuauclt.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - (no file)
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [BTModemProtection] BTModemProtection.lnk
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1,0,0,8/McUpdatePortal.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1134810110437
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,20/mcgdmgr.cab
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    Is there anything there I should crush, kill and destroy?

    When I installed Windows Media Player 10 recently, it told me some files had been replaced and to insert my SP2 disc, which I don’t have, having upgraded. Is there a way around this one?

    Oh, and the picture breaks up and is impossible to follow when I play Doom II or Starfleet Academy. Should I be kicking my graphics card?

    Thanks
     
  2. buckfan1

    buckfan1

    Joined:
    Jul 27, 2005
    Messages:
    171
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/431919

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice