One user file not updating

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chewie1012

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Joined
Dec 27, 2001
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Hello Ladies and Gentlemen,
We have 3 users accessing and editing an excel file on a Server. The folder is the users documents folder. It has been shared out to each user with full access. The user who created the file does not get the updates to the file when the other users update it. The other users can see the changes pretty much in real time. When I right click the file on the creators computer and choose sync now it updates. Any suggestions on how to speed up this updating or make it more automatic.
 
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