OneNote sync errors

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2Mala2

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Mar 3, 2021
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Hi.
I often get sync errors when I use OneNote. It happens multiple times a day. After 5-10 seconds, the sync error usually disappears and it starts syncing again. Since the error disappears so fast, I usually don't get to read the error code before it is gone.
I tried opening a OneNote notebook from another OneDrive account and it synced much faster without any errors.
This made me wonder if there might be an error with my OneNote or OneDrive account. Is it normal to get short sync errors multiple times a day?
Thanks in advance.
 

Couriant

James
Moderator
Joined
Mar 26, 2002
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40,587
Hello again! I assume this is for the Mac that we were talking about in your other thread?

First thing, please make sure OneNote is up to date.

Next, you can check the sync status for any specific errors by doing the following: In OneNote, click File > Info. Click the View Sync Status button. Check for errors in the dialog box, note the error code
 

2Mala2

Thread Starter
Joined
Mar 3, 2021
Messages
6
Hi again:) Yes, it is a Mac.
I could unfortunately not find the dialog box. When I click File, I don't get the option "Info". It might be because it is a Mac.
 

2Mala2

Thread Starter
Joined
Mar 3, 2021
Messages
6
I have managed to take two screenshots of the sync errors. The first picture says that "There could not be established a connection between OneNote and the network. The synchronisation of your notes will start when the network is available." The second picture says "Your notes can not be synced in OneNote right now. It is still trying to sync. The page has never been synced"
Skærmbillede 2021-03-15 kl. 16.10.43.png
Skærmbillede 2021-03-15 kl. 17.40.48.png
 
Joined
Jul 17, 2003
Messages
37,142
For the benefit of the person helping you (James)
First error translated

synkroniser status

Onenote cannot be connected to the network. synchronisation of your notes will be tried when the network is available. learn more

page has never been synchronized | E000006B
blg57

And second error translated

synkroniser status

your notes can't be synced in onenote right now, there's still a desire to sync.

page has never been synchronized | E000283C
 
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