online games load sound but no video

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skyblueTx

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Mar 19, 2015
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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3061 Mb
Graphics Card: Intel(R) G33/G31 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 76191 MB, Free - 39574 MB;
Motherboard: Dell Inc., 0G679R
Antivirus: avast! Antivirus, Updated and Enabled
First let me tell you up front I am a techno idiot so dumb it down for me, please?
I've played one on line game for years. Over night it loaded with sound but no video. I tried Face Book games. Same thing. I cleaned my cache, ran Malware Bytes, rebooted, downloaded about 60 Windows updates (not critical ones, these were optionals) and tried everything short of standing on my head. Off and on for about a week I tried the game again. ONE TIME it opened and worked. Nothing before or since. I hunted down an different source for the game. Still won't work. Now the problem has spread to simple videos on FB. All games installed on my computer work just fine so it has to be on line games where the problem is but the game site isn't the problem since it happens on multiple sites. That makes me think it is my computer but everything else is working as usual. Help!
 
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